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Customer support is excellent. Love how you can edit all the emails and give your own look and feel!
Great customer service. They walked me through what I needed in about 20mins (setting up code on the back end of shopify). Thank you!
I like the platform and have been using it for a year with all our clients. What I really appreciate is the support. I just needed help once and Beran responded immediately and guided me step by step. I solved the problem in minutes.
I love Omnisend for my bulk emailing. Their customer service is swift and thorough as well. Sanya helped me at 1 am with something I was having trouble understanding. She responded almost instantly each time I sent her a question. She explained everything in detail with pictures to help me navigate! Customer service is a big deal to me and she definitely gets an A+!
Très rapide pour répondre et surtout efficace.
Merci beaucoup! We’re glad our support team was quick and got the job done. If we ever break any speed limits, just give us a shout! 🚀 Always here to help!
Ho avuto modo di confrontarmi con l'assistenza clienti di Omnisend e la reputo eccellente. Ho avuto il piacere di parlare con Karine e Deniz, due persone smart, gentilissime, molto disponibili e professionali. Entrambe rapide a comprendere le mie esigenze e a fornirmi la miglior soluzione nel più breve tempo possibile. Li ringrazio molto.
Hello there,
Thank you for your review! We're delighted to hear that you had an excellent experience with our customer support. It's great to know that Karine and Deniz were smart, kind, helpful, and professional, quickly understanding your needs and providing the best solutions in the shortest time possible. We will thank them on your behalf.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Luiz at ominsend was a great help. My query was dealt with quicky and I am very happy with the service I recieved.
Hello there,
Thank you for your review! We're delighted to hear that Luiz provided you with great assistance and that your query was resolved quickly. Your satisfaction is important to us, and we're glad to have provided you with excellent service.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Their customer service is great! The app itself is good enough, but we truly appreciate that if any issues arise, they are quick to respond & very helpful.
Beran has been a great help with support. thank you! The customer support is excellent! smooth process overall
Kayque has been most helpful in resolving an email verification issue that we had. Quick and intelligent responses. And after hours too!