Reseñas (5.980)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 90% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
14 de abril de 2024

I love this app! Pretty simple to use and with GREAT customer care!!!!

AstekahCoaching
Estados Unidos
9 meses usando la aplicación
Omnisend respondió 18 de abril de 2024

Hi there,

Thank you for your kind words! We're thrilled to hear that you're enjoying our app and that our customer care has met your expectations. If you have any further feedback or questions, feel free to reach out anytime.

We appreciate your support!

12 de febrero de 2024

I have had a great experience with Omnisend and any time I have come across a challenge the customer service team have been fantastic. Quick responses, polite and patient. Particularly grateful for Beran's help with an issue. It is reassuring to know there is help at help if you need it.

NEVE WELLNESS
Reino Unido
8 meses usando la aplicación
6 de diciembre de 2023

Sila from Omnisend provided excellent customer service. Her promptness, clarity, and precise knowledge significantly contributed to resolving my issue. Her timely response demonstrated a notable commitment to ensuring effective support, while her clear communication made the incident resolution process smooth and comprehensible. Her expertise in understanding exactly what to do to address the issue was particularly appreciated.

THANK YOU!

Surya
Italia
7 meses usando la aplicación
16 de enero de 2024

Sanya was the greatest customer service experience I have ever had. Even through me wanting to give up on my problem, she stuck it through and really helped me out. Something that takes days for other people having to go through shopify support etc.. Sanya helped me solve in 5 minutes, EVEN LESS!! thank you so much Sanya!

wornbyreza
Estados Unidos
30 días usando la aplicación
19 de abril de 2024

Excellent support from Beran and Luiz on team. Both were very supportive, efficient & patient and replied almost immediately to all my queries.

I have installed this app 1 week back, currently in free version and exploring all its features. Its very simple and easy to use all-in-one app. It covers all the features needed for marketing purposes-email as well as sms.

I really love the popups within the app, as they are mobile responsive. (Was struggling to find an app with mobile responsive exit intent popups).

Also their app settings provided me with the flexibility I needed with my popups and it works great.

To conclude, good app for a reasonable rate.

Thanks for your support Omnisend team and I wish that in future you will continue with this good work.

Incense Sticks
Estados Unidos
3 días usando la aplicación
Omnisend respondió 22 de abril de 2024

Hello there,

Thank you for your positive feedback! We're glad our team provided excellent support. It's great to hear you're enjoying our app's features, especially the mobile-responsive popups. Your support means a lot to us, and we're committed to maintaining the quality of our service.

If you have any questions or need further assistance, feel free to reach out. We're here to help!

9 de enero de 2024

It is simply amazing. Great portal to create and manage different workflows. Amazing email templates and customizations. Overall great experience using this app.

Widdley
India
4 meses usando la aplicación
4 de febrero de 2024

The availability of the customer service department is one of a kind. We have found the app to be very user-friendly, insightful, and fun to use. I highly recommend growing businesses to explore Omnisend and it's impact on your marketing efforts.

Beyond The Barr
Estados Unidos
7 meses usando la aplicación
8 de marzo de 2024

Worked with Agustin who helped answer my questions even providing screen shots to help me know how to navigate my question. Very good customer service. I hope their email performance is just as good since I haven't started sending emails yet, but I am pretty optimistic!

Lexi Bee Designs
Estados Unidos
10 días usando la aplicación
30 de enero de 2024

Beran was very kind and helpful and my problem was solved super fast! Thank you very much! This app is very very useful.

アンジェラックスオンライン
Japón
Más de 1 año usando la aplicación
19 de enero de 2024

Great app and great support team. I just finished chatting with Salma who was very very helpful, professional and polite. Highly recommend!

The Greek Art Company
Catar
Casi 3 años usando la aplicación