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I had issues with verifying one of my emails and customer support was super fast and helpful in helping me resolve the issue. I highly recommend!
Muy fácil de usar, super intuitiva y completa! Los diseños en los mails quedan muy bien, un 10 :) Lástima que no se pueda quitar su publicidad.
We love Omnisend. There were so many options to choose from and omnisend seemed to meet our needs perfectly. We are a small coffee roaster that rather be roasting than sending countless emails and subscriber notices. This tool changed how we reach our customers. Our first campaign brought in a 65% conversion to sale. Still learning how to use Omnisend to it's fullest capacity, but right now we love it!
A DEFINITE MUST HAVE FOR YOUR STORE! Easy to setup, easy to navigate, worked perfectly. Cant wait to see the conversion rate.
Potential to be a great service but the pricing structure is disgusting. To increase the price (in our case £60 to £152.40 per month) irrespective of how many emails are sent is quite underhand and they obviously now it. We don't want to bombard our customers so are often paying this amount to send one or two emails a month. Yes, we could possibly avoid some increases by constantly messing around with our email list, but why? Surely it would be better to charge for the amount of emails sent instead of how many people are on your email list?
Hello and thanks for taking the time to leave a review!
We appreciate your feedback regarding our pricing structure. It's important to mention that our approach, although distinct, aligns with common industry practices. Charging based on the size of your email list is a standard model that ensures the sustainability and reliability of our service to our customers.
We understand your concern about potential increases, especially if you're sending a lower volume of emails. However, our pricing is designed to cater to various business needs and usage patterns. We encourage you to explore the range of features our service offers, as they can contribute to maximizing the value of your subscription. Feel free to reach out to our support team; they are available to assist you in maximizing the benefits of our service and exploring our pricing options. They are available 24/7 and can be reached via In-app chat or email at support@omnisend.com.
Really cool app, still new to it but i think that i will be great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
it's a nice app for sales generation. keep the standard and make the marketing world a better place
As a newcomer to Omnisend, Stefan was very helpful with guiding me to the features I needed. Good impression with my first interaction with customer service. Later, I contacted the chat again with a different question and spoke to OLESIA. She was fantastic, spending a lot of time sourcing a solution for my problem. Although the task I wanted to do isn't available with Omnisend, Olesia's solution gives me a way to achieve the same result. Many thanks, Olesia.
Really love this app, and the super responsive team. It is a must for small business owners. Thanks!
So far it has been a great experience.
The support team is super helpful and quick to solve any problem!