Reseñas (5.921)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 90% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
2 de octubre de 2024

Sila solved my problem in a minute, highly recommended!

The Knotty Ones
Lituania
12 meses usando la aplicación
Omnisend respondió 4 de octubre de 2024

Thank you for the awesome feedback! It sounds like Sila works wonders! ✨ If you have more questions or need assistance, you know where to find us!

20 de julio de 2024

trash app, i will be switching to klavyio or something else. I currently have this for 3 stores but today was the breaking point. They always require some type of domain email verification and their support is garbage. Claim to reply in under 10 minutes but don't. DO NOT OVER PAY FOR THIS email provider, they are terrible.

Kreative Living
Estados Unidos
Casi 6 años usando la aplicación
Omnisend respondió 6 de agosto de 2024

Hello there,

Thank you for sharing your feedback. We sincerely apologize for the frustration and inconvenience you’ve experienced with our service. We understand how critical timely support and reliable functionality are for your business.

The domain verification issue you’re encountering is related to having multiple SPF records on your end. To resolve this, please merge the records into one and delete the extras, as our agents have advised. A senior agent has already reached out to you to address your request and provide further assistance.

We strive to respond as quickly as possible and regret that we did not meet your expectations in this instance. We are committed to resolving this matter and improving your experience with our service. If you need any additional help, please respond to the email from our senior agent.

Thank you for your understanding and patience.

10 de septiembre de 2024

Baarath was quick to help and so nice! Thank you for fast reply :)

Monipa
Lituania
Alrededor de 1 año usando la aplicación
Omnisend respondió 16 de septiembre de 2024

Thanks for the great review! We’re thrilled to hear Baarath was quick and friendly. If speed were a superpower, Baarath would definitely be our superhero of the day! 🚀 Thanks for the kind words, and if you ever need more help, just give us a shout!

24 de julio de 2024

I have always like Omnisend and have used their software for years. It just works great and very intuitive. I needed help with verifying my sender email and Dilara was very knowledgeable and helpful. Top notch service from Omnisend and Dilara!

MideastGrocers.com

Hookah Lounges
Estados Unidos
Alrededor de 4 años usando la aplicación
Omnisend respondió 5 de agosto de 2024

Hello there,

Thank you for your review! We're thrilled to hear that you've had a positive long-term experience with Omnisend and find our software intuitive and effective. It's great to know that Dilara was able to assist you knowledgeably with your sender email verification. We're proud to provide top-notch service and appreciate your recognition.

If you need any further assistance or have additional questions, please don't hesitate to reach out. We're here to help!

30 de agosto de 2024

Baarath and Johnny on the support team were able to help me set up what could be a very nightmareish backend domain configuration in e-mail marketing in a very smooth and quick process to my surprise. As a designer I didn't think this would be easy but so far I'm happy with the results.

Volos
Estados Unidos
Alrededor de 1 año usando la aplicación
Omnisend respondió 2 de septiembre de 2024

Hello there,

Thank you for your review! We're delighted to hear that Baarath and Johnny from our support team made the setup of your backend domain configuration smooth and straightforward. It's great that your experience as a designer has been positive and that the results have met your expectations.

We're here to help make even the most complex tasks manageable, so if you have any more questions or need further assistance, don't hesitate to reach out. We're happy to support your continued success with Omnisend!

21 de agosto de 2024

Easy-to-use, Didem from support was so helpful in helping us troubleshoot Domain Authentication issues.

7Grains Co.
Filipinas
Más de 1 año usando la aplicación
Omnisend respondió 22 de agosto de 2024

Hello there,

Thank you for the wonderful feedback! We're thrilled to hear that Didem was so helpful in resolving your Domain Authentication issues.

If you have any more questions or need further assistance, feel free to reach out. We're here to help!

9 de agosto de 2024

Sila was able to help with all my concerns and my automations, great service!

kicksion
Sudáfrica
Alrededor de 2 años usando la aplicación
Omnisend respondió 12 de agosto de 2024

Hello there,

Thank you for sharing your experience! We're thrilled to hear that Sila was able to address all your concerns and assist with your automations.

If you have any more questions or need further help, feel free to reach out!

11 de agosto de 2024

I was with omnisfied when I first started my business about 4 years ago. I left because the price got a little too high for my business. However I never forgot about omnisend so I came back and I'm glad to be back. The price is better & They have this new feature that allows you to delete invalid, spam, & voided emails that I love that's the main reason I left my last email marketing provider. So far everything is good.

Dripping N Diamonds
Estados Unidos
Casi 2 años usando la aplicación
Omnisend respondió 15 de agosto de 2024

Hello there,

Thank you for sharing your experience! We're delighted to have you back with Omnisend. It's great to hear that you're enjoying the new features and finding the pricing more suitable for your business now.

If you ever need assistance, our support team is here to help!

12 de septiembre de 2024

The app and layout is very well organized with a clean interface and their chat support is quick to respond with helpful advice and great articles to do a deeper dive into best practices. We are very pleased with the metrics from our emails and the signup from variety that can be added to the website. Omnisend has been a great choice.

Pillow Strap
Estados Unidos
12 meses usando la aplicación
Omnisend respondió 16 de septiembre de 2024

Your review is so fantastic, we might just print it and hang it in our office! 🖼️
We’re thrilled you’re pleased with the app, support, and results. If you need anything else, just let us know!

23 de julio de 2024

I was having trouble with an automation email and Baarath was super responsive and helpful in supporting me to quickly make everything work again!

CocoAlexandra
RAE de Hong Kong (China)
Alrededor de 4 años usando la aplicación
Omnisend respondió 5 de agosto de 2024

Hello there,

Thank you for your review! We're glad to hear that Baarath was super responsive and helpful in resolving your issue with the automation email. We're committed to providing prompt and effective support to ensure everything works smoothly for you.

If you need any further assistance or have more questions, please don't hesitate to reach out. We're here to help!