Reseñas (5.991)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 90% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
25 de abril de 2024

Very Very Expensive........

Composta Australia PL Abn90633576575
Australia
Más de 1 año usando la aplicación
Omnisend respondió 29 de abril de 2024

Hello there,

Thank you for sharing your feedback with us. We understand your concern regarding pricing and apologize for any inconvenience caused.

At Omnisend, we strive to ...

1 de junio de 2024

With the free version they do not allow you to remove the watermark and since it is quite large it takes away a lot of professionalism from the store.

TheAnimalFriends
España
Alrededor de 2 horas usando la aplicación
Omnisend respondió 3 de junio de 2024

Hello there,

Thank you for your feedback. We apologize for any inconvenience caused by the watermark in the free version. We understand that it can impact the ...

Fecha de modificación: 29 de septiembre de 2024

Après avoir utilisé ce plug-in, le prix du forfait augmentera secrètement sans aucun préavis, de 20 dollars américains au prix le plus élevé de 88 dollars américains. Après avoir posé des questions, aucun frais ne sera remboursé. . C'est complètement déraisonnable, c'est une entreprise frauduleuse ! ! !

fr.xega
China
Más de 1 año usando la aplicación
Omnisend respondió 27 de mayo de 2024

Hello there,

Thank you for sharing your feedback. We apologize for the inconvenience you've experienced, particularly with the payment process and customer service ...

18 de abril de 2024

If you want to donate $60 to them and not get anything in return, and I'm not the first one - (thinking about a class action lawsuit), install the software... and then talk to Robert who won't help you at all, he'll just send you pages unrelated to your requests.

D&J Grinders
Estados Unidos
Alrededor de 4 horas usando la aplicación
Omnisend respondió 22 de abril de 2024

Hello there,

We apologize for the frustration you've experienced. Your feedback is important to us, and we take your concerns seriously. We're dedicated to resolving this ...

4 de marzo de 2025

Since the month we installed OMNISEND a lot of users aterted to appear, clearly created by bots. OMNISEND charges per user son they benfit form this bots creating new accounts by the thousands. I investigated online and it has happened to many other stores that start using OMNISEND.

Papaya Project
Chile
Omnisend respondió 6 de marzo de 2025

Thank you for sharing your experience with us, and I'm really sorry to hear about the challenges you've faced with spambots.

As our support team clarified, the spambots were ...

Fecha de modificación: 19 de noviembre de 2024

Unfortunately, after being a subscriber for over 8 years, I am forced to give this application a negative review. As a long-term customer, I expect more from this service. The application, unfortunately, has begun to disregard customer loyalty and implement strange policies and techniques that harm the customer's website. Due to a questionable rating from an unknown website, the application has ...

Dxfforcnc
Reino Unido
Casi 8 años usando la aplicación
Omnisend respondió 21 de noviembre de 2024

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your dissatisfaction, especially as a long-term customer of over eight years. We ...

Fecha de modificación: 23 de enero de 2025

This is a great subscription to have for your store. But it comes with a huge price tag. For a small amount of contacts, the price has come to be over $150 USD a month. It's been much better for my business to start using other apps that have pay by use email and SMS services instead.

PRAYING RABBIT
Estados Unidos
Alrededor de 7 años usando la aplicación
Omnisend respondió 20 de mayo de 2021

Thanks for sharing your feedback! We totally understand that pricing is an important factor, and we appreciate you bringing this up. Our senior support specialist has already ...

24 de febrero de 2024

The worst app I ever deal with I been trying for the last 10 days to get support or anything all what I got is nothing
They charge me 718 to use sms services and they send me email that I can’t use the sms service and they refuse to refund me
They charge me every month 988$ witch is Mailchimp charge only 400 $ for 1.2m email

Still till now no support no money back and also they charge me for the ...

E-Juice Steals
Estados Unidos
Más de 6 años usando la aplicación
Omnisend respondió 4 de marzo de 2024

Hello there!

We appreciate your patience and sincerely apologize for the challenges you've faced. We understand the importance of reliable support and are committed to ...

Fecha de modificación: 18 de mayo de 2020

READ BEFORE INSTALLING: 1) No Phone Support; 2) SMS marketing tool was changed to subscription based. You will be charged for: a) amount of SMS, b) sending limits. It would have been OK but the system simply does not work well and support is not very helpful. For the amount they charge there should be phone support and WORKING solution.

Ninebot Store
Estados Unidos
Alrededor de 6 años usando la aplicación
Fecha de modificación: 19 de octubre de 2023

Terrible experience with their bad service. They keep changing the agents when you have a question or issue with your account. And they are not trying to help or understanding your situation. I got a technical issue of sending email campaigns with all broken product images, they solved it after a couple of days without noticing me. I only found out myself. After talking to them, they did not ...

TokTok Beauty
Estados Unidos
Más de 5 años usando la aplicación
Omnisend respondió 15 de noviembre de 2023

Hello there, and thank you for taking the time to submit a review!

We apologize for not being able to get back to you sooner on the matter. Please keep in mind that even ...