Reseñas (5.779)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 90% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
10 de septiembre de 2020

Seems like all the email marketing platforms are a bunch of crap. Nothing stands out as "best" for any of them (mailchimp, klayvio, omnisend, sendinblue etc..)

the free plan with omnisend shouldn't exist - this is a red flag and major turnoff.

This is what you get with the free plan:
15,000 emails per month with a limit of 2,000 emails per day
Up to 3 active Signup forms
Possibility to send Scheduled campaigns
Drag-and-drop Email Editor
Mobile ready email templates
Discount Content Block for your emails
Segmentation
Sales reports
Website tracking (with data history for 1 month)
Click Map

If you want to send automatic emails (abandoned cart, birthday emails, welcome messages and more) you have to pay for the "standard plan" which should've been included in the free plan.

Here is what you get for $16 per month or $13 per month when you pay for the entire year:

Standard pricing plan provides you with everything you get on a Free plan, plus:

x12 sending limits, check the pricing page to see how many email credits you will get for the number of contacts you currently have
Automation Workflows (to send abandoned cart, birthday emails, welcome messages and more)
Automation reports
A/B test campaigns
SMS channel for campaigns and for automation
Product Picker and Product Recommender
Interactive email elements
Set-up up to 20 Segments
Unlimited Signup forms with the possibility to add additional fields
Wheel of Fortune
Website tracking (with data history for 3 months)
Multiple users for your account
24/7 live chat support
Many of the great 3rd party app integrations, such as Smile, LoyaltyLion, Yotpo, ReCharge, etc.)

I would've considered paying for the standard plan since Omisend seems to be the cheapest email marketing platform (between Klayvio and Omisend) but when I saw I couldn't send basic "welcome" emails without paying $16 per month, I decided against it. I saw a few reviews that mentioned how you will end up paying Omisend way more than you need to, I guess this is a good example.

I do not recommend Omisend, it's no better than the others - at least (with other platforms) you can send a free "happy birthday" or "abandoned cart" email.

Bold Addictions
Estados Unidos
Alrededor de 1 mes usando la aplicación
Omnisend respondió 10 de septiembre de 2020

Thank you for your review.
We are not another marketing platform for everyone. Access to automation on a Standard plan allows you to combine email and SMS in one workflow to welcome your customers, catch abandoned carts, send messages for browse abandonment, customer reactivation, and a lot of other different occasions. You will also get access to live chat customer support who will help you set up and share some best practices.
We offer a free plan option for starters who need basic email marketing now but are ready to grow their business. Here are some customers sharing their stories about how Omnisend helped them succeed >> https://www.omnisend.com/resources/customers/
Why don't you give Omnisend a try? We will happily prolong your trial period so you could have enough time to test out the different features. Just drop a message to support@omnisend.com

10 de octubre de 2019

Love this APP. very easy to use. created my first email campaign in minutes, just a few clicks and it was done. I recommend it .

Daily Smart Travel
Australia
Alrededor de 1 mes usando la aplicación
11 de agosto de 2021

Signed up as I wanted to move my 20000 plus list from MailChimp. Abandoned cart emails and creating audience segments by country still doesn't work after 3 weeks in. When I spoke to support I was asked really basic questions that they could clearly see from my account or could check from their end, then passed on to tech and still, nothing was fixed. Now I am unable to speak to any support, 2 emails in and no answer. Extremely disappointed and a waste of my time.

MYnd Map
Reino Unido
Alrededor de 1 mes usando la aplicación
Omnisend respondió 7 de septiembre de 2021

Hi, thank you for taking the time to leave your feedback. We're sorry to hear about your recent experience. Our Support Team have been trying to reach you to provide an update and help rectify the situation.

17 de septiembre de 2016

Go with business plan guys, cool features ! Highly recommended

Grandawood
Australia
Alrededor de 1 mes usando la aplicación
18 de febrero de 2022

They charged us without our approval and refused to refund us. when we asked for refund they refused to process it Big scam

Maroc Incontinence
Marruecos
Alrededor de 1 mes usando la aplicación
Omnisend respondió 18 de febrero de 2022

Hello and thank you for your feedback!

Transparency and customer experience are two of the most important things to us at Omnisend. Our customer service representative has already contacted you with additional information about the refund that was issued to you.

If you have any further questions, please contact our support team at any time!

10 de marzo de 2016

Great app. Super easy to install and use. Gorgeous email interfaces easily customizable. One of the best apps on the Shopify market.

Butter On The Table
Estados Unidos
Alrededor de 1 mes usando la aplicación
23 de febrero de 2017

This app makes it easy and wonderful to create and edit templates to send to a lists of potential customers and actual customers. I really do appreciate the existence of this app. Thanks A Bunch !!

Elise Beauty
Estados Unidos
Alrededor de 1 mes usando la aplicación
Fecha de modificación: 4 de noviembre de 2018

I used this app for my email marketing, very fantastic and easy to use. Will like to recommend it for people who wants a simple, elegant and powerful email marketing app.

Accessoriesdream
Estados Unidos
Alrededor de 1 mes usando la aplicación
18 de octubre de 2017

I am not that savvy with these things, but this app makes everything so easy and convenient!

Ancestral Witch
Estados Unidos
Alrededor de 1 mes usando la aplicación
3 de abril de 2019

I have a small number of email subscribers, 75. Out of those 75, TWO opened the email I sent. TWO! That is a crazy low number. Every email I have sent has a similar result. It must all be going to junk mail folders. Very frustrating!!

Spilt Milk Soaps
Estados Unidos
Alrededor de 1 mes usando la aplicación
Omnisend respondió 4 de abril de 2019

So sorry to hear that you had issues with deliverability. There is nothing that harms us more as customer satisfaction is our highest priority, and we hate failing in meeting their needs. But we have good news, we have a solution for you. Our Customer Support Team will reach out with a suggestion, what we can do in your case. We sincerely hope you will give us a second chance. And for the future, please always reach out to support@omnisend.com if you face any problems, we are here to help 24/7
Customer Success Team