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Baarath was so helpful on email!
The support team is always helpful and thorough. The live agents are timely and knowledgeable. Agustin helped me with a tedious, at least for me, troubleshooting problem and helped me resolve all issues. Additionally, Omnisend Help documentation and instructions are detailed and easy to follow.
Karine was great!
I am blown away by the support staff, so helpful and so much info.
Tenemos omnisend hace 3 meses aproximadamente y ha sido una experiencia agradable, mas facil de manejar que otras api. Todo ha ido muy bien, pueden mejorar en algunas opciones adicionales en el momento de crear los correos electrónicos pero por el momento para nosotros es suficiente. La atención al cliente es excelente, siempre hay alguien alli llevando el caso y buscando la forma de brindar una respuesta o solución.
Gracias a Karine, Stefan y Agustin por su atención oportuna y eficaz.
If you want to donate $60 to them and not get anything in return, and I'm not the first one - (thinking about a class action lawsuit), install the software... and then talk to Robert who won't help you at all, he'll just send you pages unrelated to your requests.
Hello there,
We apologize for the frustration you've experienced. Your feedback is important to us, and we take your concerns seriously. We're dedicated to resolving this issue promptly and ensuring your satisfaction. Our senior support representative has reached out to you; please respond to them in the conversation.
Thank you for your patience and understanding as we strive to enhance our support services.
Just subscribed to Omnisend... Great first experience!
Had an issue with the currency setting that was immediately solved in lightning speed by Augustin :-) Thanks a million
Omnisend is an easy plateform to use.
Super great service and fast.
La curva de aprendizaje es de fácil a moderada, dependiendo del nivel de experiencia que tengas, es la primera vez que utilizo una herramienta de e-marketing y es bastante intuitiva, con muchas funciones y propósitos que pueden ayudarte a cubrir al momento de utilizar herramientas de promoción y venta en una tienda en linea. Ademas de poder optimizar visualmente los correos de manera profesional y a tu gusto. La recomiendo 100%