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Sila from Omnisend provided excellent customer service. She was prompt, clear, and knew exactly what to do to help me fix my issue (which was to learn about embedded forms!)
THANK you!
Jean
works well and customer service chat is always replied to very quickly to help resolve any issues etc
Great app, easy to use and most important customer service is great!!
Never done this before so I hope it works out.
This has been awesome from day one. Very powerful but also a really nice, clean interface and great styling for emails etc. I'm a very happy customer!
Today, I just added a 'Out of Stock' automation and honestly can barely believe how quick and easy it was to do. Amazing. Been with these guys for a few years now and am constantly impressed by the product. Highly, highly recommended.
UPDATE: Sometimes we mess things up. That's what I did yesterday. For me, the measure of a good company is how willing they are to try to help you fix things. Omnisend customer support (Stefan in particular) have blown me away. Responsive and super helpful, issue resolved in no time.
The thing is, Omnisend is so good that I haven't needed customer service much in the past. It's good to know that if I do, they've got my back.
I had a very minor issue, but needed customer service and Olesia at Omnisend did a fantastic job. The wait time was short and she was super patient and helpful and quickly resolved the problem 100%. Great customer service is so important and Omnisend has that! Thank you.
This app is another great tool to help take my business to the next level. Very grateful for this app!
So far so good, so simple and easy to use.
I have to say I am "dumb stupid' technology wise. Omnisend makes it so easy to set up campaigns, collect emails and do a blast email with a very reasonable price. If you are shy with promotion, scared to set up an email list, unsure of your technology skills - then this is the perfect product for you to try and its very modestly priced. The graphics are clear and easy to read and so for newbies and oldsters alike who struggle with the learning curve of email marketing this is the perfect app to add to your Shopify store.
This is an awesome tool. I've never had an app so easy to install and very easy to use. The reports on you mailings appears realtime and give valuable information on how effective is your email campaign.