Reseñas (5.986)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 90% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
29 de agosto de 2024

5/5 stars

Excellent Support and User-Friendly Platform

I recently reached out to Omnisend's support team for help with modifying our sign-up form, and I'm thoroughly impressed with their service. The support representative, Baarath, was incredibly helpful and responsive. They provided a clear, detailed Loom video that perfectly addressed our issue of adding an optional phone number field to our form.

What stood out:
1. Quick response time
2. Clear and concise communication
3. Practical solution (Loom video) that solved our problem immediately
4. Follow-up to ensure all our questions were answered

Omnisend not only offers a powerful email marketing platform but also backs it up with top-notch customer support. The platform itself is intuitive and feature-rich, making it easy for us to create and manage our email campaigns.

I highly recommend Omnisend for anyone looking for a reliable email marketing solution with excellent customer support. Thank you, Baarath and the Omnisend team, for your outstanding service!

nanazero US
Japón
3 días usando la aplicación
Omnisend respondió 2 de septiembre de 2024

Hello there,

Thank you so much for your detailed review and the 5/5 rating! We're thrilled to hear about your positive experience with Baarath and our support team. It's wonderful to know that the video tutorial was helpful and that our response times and communication met your expectations. We're committed to providing an intuitive and powerful platform, and it's great to hear that you find it effective for your email marketing needs.

We appreciate your recommendation and are here to continue supporting you in any way we can. Thank you for choosing Omnisend!

24 de julio de 2024

I have always like Omnisend and have used their software for years. It just works great and very intuitive. I needed help with verifying my sender email and Dilara was very knowledgeable and helpful. Top notch service from Omnisend and Dilara!

MideastGrocers.com

Hookah Lounges
Estados Unidos
Alrededor de 4 años usando la aplicación
Omnisend respondió 5 de agosto de 2024

Hello there,

Thank you for your review! We're thrilled to hear that you've had a positive long-term experience with Omnisend and find our software intuitive and effective. It's great to know that Dilara was able to assist you knowledgeably with your sender email verification. We're proud to provide top-notch service and appreciate your recognition.

If you need any further assistance or have additional questions, please don't hesitate to reach out. We're here to help!

6 de septiembre de 2024

I want to thank Mariia! I had some problems with the bill but she solved it perfectly. Thank you omnisend team, they are the best!

Joylike
Estados Unidos
9 meses usando la aplicación
Omnisend respondió 9 de septiembre de 2024

Hello there,

Thank you for your kind words! We're so pleased to hear that Mariia was able to resolve your billing issues effectively. It's great to know that you're happy with the support from our team.

If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with Omnisend! 😊

9 de agosto de 2024

Sila was able to help with all my concerns and my automations, great service!

kicksion
Sudáfrica
Alrededor de 2 años usando la aplicación
Omnisend respondió 12 de agosto de 2024

Hello there,

Thank you for sharing your experience! We're thrilled to hear that Sila was able to address all your concerns and assist with your automations.

If you have any more questions or need further help, feel free to reach out!

26 de julio de 2024

Omni send is truly the best email workflow platform and has helped my business grow to new heights.

The support is incredible, I was guided by Kayque on how to set up exactly what I needed for an email sales campaign workflow within an hour and now I have sales rolling in like crazy.

Thank you.

Aega
Sudáfrica
6 meses usando la aplicación
Omnisend respondió 5 de agosto de 2024

Hello there,

Thank you for your review! We're thrilled to hear that Omnisend has been instrumental in growing your business and that you've found our platform to be the best for your email workflow needs. It's great to know that Kayque provided exceptional support and helped you set up your email sales campaign workflow efficiently. We're delighted that your sales are flourishing, and we appreciate your acknowledgment.

If you need any further assistance or have more questions, please don't hesitate to reach out. We're here to help and ensure your continued success!

18 de septiembre de 2024

Very good customer support and continuously try to get you where you want to be. Appreciated.

Winetales
Dinamarca
Alrededor de 2 meses usando la aplicación
Omnisend respondió 20 de septiembre de 2024

Support is what we do best - your appreciation means so much to us! Thank you for the kind words, we're always here to help!

29 de septiembre de 2024

the best for email marketing, best customer service !

Kalmari
Italia
4 meses usando la aplicación
Omnisend respondió 2 de octubre de 2024

Wow, thank you for the kind words! 🎉 We love being your go-to for email marketing, and our customer service team is doing a happy dance right now! 💃 If you ever need anything, we’re always here to help!

24 de julio de 2024

I am using Omnisend since around 4 months now and I can only highly recommend it.
I find the user interface very friendly and intuitive.
Very important for me is a complete and up-to-date documentation, which is also easily searchable - these are all qualities of the excellent knowledge base / help center of Omnisend.
I find the pricing absolutely fair for the value Omnisend provides.

I had to contact support only 1 time so far and they were very fast to answer and extremely helpful, providing a solution to the issue very fast. Thank you Kayque and Dilara for your prompts replies and help!

Rio Martina
Alemania
4 meses usando la aplicación
Omnisend respondió 5 de agosto de 2024

Hello there,

Thank you for your review! We're delighted to hear that you've had a positive experience with Omnisend over the past four months and appreciate the user-friendly interface and comprehensive documentation. It's great to know that our pricing feels fair for the value provided and that our support team, including Kayque and Dilara, was quick and helpful when needed. We're here to continue providing excellent service, so if you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Omnisend!

13 de octubre de 2024

So far I have found it very easy to use and the automations are so well set up that its basically all done for you.

Tilba Tallow
Australia
3 días usando la aplicación
Omnisend respondió 15 de octubre de 2024

Thank you for sharing your experience! 🌟 We’re glad to hear that Omnisend’s ease of use and automations are making your email marketing a breeze. It’s awesome to know things are running smoothly for you—just the way it should be! If you ever need assistance or have questions, we’re always here to help.

19 de octubre de 2024

Sanya was incredibly helpful today! She responded quickly and explained everything I needed to set up my automation. She was patient and professional. I thank her for her kindness and support.

DetoPure
Francia
11 días usando la aplicación
Omnisend respondió 21 de octubre de 2024

Thank you so much for sharing your experience! It sounds like Sanya has a talent for making things clear and easy, automation setup can feel like a breeze with the right guide! 😊 If you need anything else, don’t hesitate to reach out. We’re always here to help!