Reseñas (5.921)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 90% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
2 de octubre de 2024

Mariia was incredibly helpful today! She provided a speedy response and walked me through everything I needed to set up my automation and create a segment. Her guidance was clear, thorough, and made the process so much easier. I really appreciate her attention to detail and support. Thank you

Kiyo Beauty
Reino Unido
Alrededor de 5 años usando la aplicación
Omnisend respondió 4 de octubre de 2024

Thanks so much for this awesome review! 😊 We’re thrilled Mariia could guide you through everything so clearly and thoroughly. Her attention to detail is definitely one of her superpowers! If you ever need help again, you know where to find us! 🙌

26 de septiembre de 2024

Saleh,
helped me through a difficult process that I thought I would not be able to do.
I am so thankful to him for being patient, for hanging in there with me. I do appreciate all the help he gave me the last few days.

Thank You again Saleh!

Creative Pro Hair Tools
Estados Unidos
Casi 5 años usando la aplicación
Omnisend respondió 30 de septiembre de 2024

Thank you so much for your kind words! We’re thrilled that Saleh could help you through the process and that his patience made a difference. He’ll be so happy to hear this! If you ever need more assistance, don’t hesitate to reach out - we’re always here for you!

2 de septiembre de 2024

I was having an issue with verifying my DNS, so I contacted them by simply replying to one of their emails and Kayque quickly responded and assisted me with solving my issue. I was able to get everything up and running smoothly with no issues. I have been using omnisend for almost 4 years now and I love this company. Customer service is top tier, pricing is good and I am a satisfied client.

Lizzie's All-natural Products
Estados Unidos
Más de 4 años usando la aplicación
Omnisend respondió 9 de septiembre de 2024

Hello there,

Thank you for sharing your positive experience and for your loyalty to Omnisend over the past four years! We're delighted to hear that Kayque was able to quickly assist you with your DNS verification issue and that you find our customer service to be top tier. Your satisfaction as a long-term client is incredibly important to us, and we're pleased that you appreciate our pricing and service. We look forward to continuing to support your success.

If you ever need further assistance or have more questions, we're just an email away. Thank you for choosing Omnisend!

20 de agosto de 2024

I recently contacted the Omnisend support team and was thoroughly impressed. They responded quickly, understood my issue right away and provided clear, effective guidance. The team was not only knowledgeable but also patient. Their dedication to customer satisfaction truly stood out.

Fox Factor
Bélgica
Más de 5 años usando la aplicación
Omnisend respondió 22 de agosto de 2024

Hello there,

Thank you for sharing your positive experience! We're delighted to hear that our support team provided you with quick and effective assistance. Your satisfaction is our top priority, and we’re glad to know that their knowledge and patience made a difference.

If you need any further help, just let us know!

24 de agosto de 2024

Saleh was the best! he was extremely kind, patient and helpful. I haven't experienced anyone help out quite as much as Saleh did. He 100% needs to be recognized for this as he saved omnisend a customer since we were exploring other options to find what we needed. Saleh let me know that I can get it done with omnisend.

Nourished by Shawnta
Estados Unidos
Casi 5 años usando la aplicación
Omnisend respondió 26 de agosto de 2024

Hello there,

Thank you for your glowing review! We're thrilled to hear about your exceptional experience with Saleh. His dedication to providing kind, patient, and helpful support is exactly what we strive for. It’s wonderful to know that his efforts have reinforced your decision to stay with Omnisend. We will certainly recognize Saleh for his outstanding service.

Thank you for sticking with us, and if you need any further assistance or have more questions, we're always here to help!

31 de agosto de 2024

Customer service is prompt and thorough. I worked with Saleh who dug into my issue and helped me to resolve within a relatively short time. Tutorials are excellent as well for new users.

LINEN & SAND
Estados Unidos
Casi 4 años usando la aplicación
Omnisend respondió 2 de septiembre de 2024

Hello there,

Thank you for your review! We're pleased to hear that Saleh provided prompt and thorough service, helping you resolve your issue quickly. It's great to know that our tutorials are also helpful for new users. We strive to ensure a supportive experience for all our customers, and we're glad to hear that you're benefiting from our resources.

If you need any further assistance or have more questions, please don't hesitate to reach out. We're here to help!

9 de septiembre de 2024

Appreciate Dilara's good service. Will definitely keep using you guys plug-in.

openroad4wd.com
Estados Unidos
Más de 3 años usando la aplicación
Omnisend respondió 16 de septiembre de 2024

Customer support might not be our middle name, but it’s definitely our specialty! 😄
Thanks for the kind words about Dilara’s service. We’re glad you’re happy with our plug-in and look forward to assisting you again!

3 de septiembre de 2024

I love omnisend! excellent customer service and seamless integration with shopify.

Sooki Studio LLC
Estados Unidos
Más de 3 años usando la aplicación
Omnisend respondió 9 de septiembre de 2024

Hello there,

Thank you for your wonderful feedback! We're thrilled to hear that you love Omnisend and are enjoying the seamless integration with Shopify along with our excellent customer service.

We're committed to providing a great experience and are glad that you're benefiting from our platform. If you need any further assistance or have more questions, we're always here to help!

21 de agosto de 2024

Kayque has been very helpful, im not very savvy when it comes to online marketing and the back end of my website, but he was able to assist me step by step to get what I needed done.

grailtees
Estados Unidos
Casi 4 años usando la aplicación
Omnisend respondió 26 de agosto de 2024

Hello there,

Thank you for sharing your experience! We're glad to hear that Kayque was able to assist you step by step, making the process easier for you.

If you have any more questions or need further assistance, we're just a message away. Here to help anytime!

9 de septiembre de 2024

The Omnisend team is easy to contact if I need help. Sila has been a great help with some recent questions while trying to set up a landing page!

Come By Noon
Estados Unidos
Casi 3 años usando la aplicación
Omnisend respondió 16 de septiembre de 2024

Thanks a ton for the awesome review! We're so glad Sila could save the day with your landing page setup. If you ever find yourself in need of more help, we’re always here. Remember, we're just a click away, like a superhero squad, but with fewer capes and more coffee! :)