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Great functionality for email. We transferred from mailchimp. Especially that you can target people who added a product to cart instead only abandoned cart who left checkout (big gamechanger for revenue!)
We like the simplicity and emails you can setup. Went easy with almost no problems. We used it for 20 days now.
Also after the trial ends you dont get any notification that it ended.
Support ...
Wow, thank you for such an honest and constructive review. We truly appreciate feedback from our customers, as it helps us improve the product and the services. We will pass ...
I have used the product for over a year and although the product is sound and useful, support keeps making "improvements" without regard to past time and effort. Most recently they "upgraded" the editor but made all of our previous work wasted as we cannot use previous newsletters as templates or copies to work from, wasting all of our previous edits and content. Not happy.
I have contacted the technical service and it has been fast, Sanya has been able to give me explanatory answers with creeshots, but Omnisend still needs to make many improvements: you cannot save template blocks, you cannot distinguish "newsletter subscribers" from those who do not they are like this (to distinguish the frequency of the pop-up between one and the other)....
Hello, and many thanks for your review!
We value your feedback, and our developers are already hard at work at bringing the saved content blocks feature to the new editor; ...
Really easy and convenient. But very less templates to choose from and restricted customization options.
It works well for me but it gets extremely expensive now. I nearly can't afford it. I am planning to change to another app.
Hello there, thank you for leaving a review! We are really sorry to hear that you are not very satisfied with the pricing. Our support team reached out to you with some ...
Its not working well at all. I sent one email blast it then locked me out and said no passwords work and I have been trying to reset the password for an hour now. Its more work then its worth
This is a good app, it is fairly easy to understand if you spend some time watching the videos and the app is fairly intuitive. The only objection I have is that the email does not come directly from my business, instead the customer will see our business name + the omnisenddiv.com and gmail categorizes at as "spoofed email."
Greetings and many thanks for your review!
We have a feature called custom domains that will allow you to configure the sender domain for your store.
Please keep in mind that ...
Tolle App mit sehr eleganten und "cleanen" Newslettern. Mehr Vorlagen würden wir uns wünschen, damit wir die Gestaltung nicht immer zur Gänze selbst machen müssten.
Recht rascher Support, das klappt wunderbar.
Nachtrag:
Diese App wurde von uns deinstalliert. Danach wurden wir mit Mails bombardiert, Antwort auf unsere Fragen kamen jedoch nie. Erst als wir uns dann hier gemeldet haben, hat sich ...
Hello there, and thank you for taking the time to leave a review!
We are always working on creating new templates for our customers to enjoy and use, please keep in mind if ...
So many bugs in their system. You have to be sure and test every single thing that you automate. Whether it be popups or e-mails, I have found multiple things that make my site/e-mails look unprofessional and when trying to resolve I end up spinning my wheels with them e-mail after e-mail. I am so bummed, because I spent all week merging from Mailchimp to Omnisend and at this point I am not ...
We are very sorry to hear you experienced issues with setting up. We take customer feedback seriously, as it helps us grow and improve our product and communication. We are ...
Its easy to use. But for some reason costumers are receiving the email in spam.
just 4 clicks from 58 subscribers