Avis (5 896)

Note globale
4,7
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
10 septembre 2018

very good. The setup is super easy and the customer support is excellent.
My website is new and I am still building a customer base. I believe it will help me succeed.

Shinco
États-Unis
10 mois d’utilisation de l’application
28 février 2018

Great app! very easy to use and has great layouts

Spacetouch
États-Unis
10 mois d’utilisation de l’application
22 novembre 2022

Nikola was great today helping me with a small issue I had, all fixed really quickly! Oh and ignore the return times on Chat - I was helped within 5 mins this morning not the wait quoted at all :)

Binky
Royaume-Uni
10 mois d’utilisation de l’application
2 décembre 2021

Very pleased with the app, amazing service, the best we have ever received from any app\software.
Will and Kotryna are the best.
Much more recommended than Klavyio both level of service and "value for money".

Monte loka
Israël
10 mois d’utilisation de l’application
20 novembre 2022

Great app. Great service. Team responds around the clock and extremely helpful in addressing functionality questions, technical issues, etc.

Jolie Co Jewelry
Canada
10 mois d’utilisation de l’application
24 juin 2021

I am a beginner with the application, and for the moment I am delighted. Moreover, the service is reactive and attentive.

Iconic Watch
France
10 mois d’utilisation de l’application
4 septembre 2017

Great And Cutting Edge Product Picker Which helps you create easy newsletters and campaigns.

Boulmlaf
États-Unis
10 mois d’utilisation de l’application
29 mai 2019

SO EASY to use! Ingetrated my mailchimp contacts at the click of the button and the process for setting up an email campaign could not have been easier!

Ziel Essence
Australie
10 mois d’utilisation de l’application
Modifié le 21 juin 2022

EDIT: Omnisend fixed the tax issue with new email builder. Support is great and now everything works well for us. Omnisend's order confirmation customizable fields don't include product tax and this is a major problem with otherwise great app. According to Finnish law (probably in Sweden and Norway too) customer needs to be given following information about their purchase's price: price (without VAT) + VAT = total price. Omnisend can only present price (incl. VAT) and total price, but no VAT. They have offered a 'workaround' to write a message to the order confirmartions "Prices include VAT." This does not change the fact that the amount of tax is still missing. Because of this issue we get weekly phone calls and emails from customers and their accountants complaining about the receipt. Only thing we can do is to send them a manual receipt from Shopify. It is embarrasing and takes a lot of time. We have been able to create some great automations with Omnisend, but this is making us lose our minds and so far Omnisend has not been willing to implement the feature after multiple requests. Shopify provides this price tax information, so it would be easy for them to add.

Nordic Plug
Finlande
10 mois d’utilisation de l’application
Omnisend a répondu 27 avril 2022

Greetings and many thanks for your review!

We recognize the critical nature of this feature and have already submitted a request to our Product team. Unfortunately, we are unable to provide you with an ETA at the moment; however, the request has been prioritized.

Our customer service representative has already contacted you to provide additional information on the matter.

Have a fantastic day!

31 mai 2020

I just want to give a 5-star shout-out to Veronica on the support desk for excellent support by helping me integrate my Proof Factor app with Omnisend
Anyone looking for excellent auto mailing solutions, you should really give them a shot

Martin Horring

volkanoshop
Afrique du Sud
10 mois d’utilisation de l’application