Avis (5 991)

Note globale
4,7
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
5 août 2024

I was having some issues with the discount set up and Maria was very helpful and super fast to solve it! The platform is really easy to use and there's a lot one can do with it. Would totally recommend!

Fiahki
Allemagne
3 mois d’utilisation de l’application
Omnisend a répondu 8 août 2024

Hello there,

Thank you for your review! We're thrilled to hear that Maria was able to quickly help you resolve your issues with the discount setup, and that you find the platform easy to use and versatile. Your recommendation is greatly appreciated, and we're glad that Omnisend is meeting your needs effectively.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help and ensure your continued success with our platform!

18 mai 2024

Best e-mail app for automations and campaigns with even better customer support. Didem is amazing, she helped me set automation with screenshots, video and advices. Customer support is really on another level. Thank you!

Herbie.hr
Croatie
Environ un an d’utilisation de l’application
Omnisend a répondu 27 mai 2024

Hello there,

Thank you for your review! We're thrilled to hear that you find our app the best for automations and campaigns, and that our customer support is exceptional. We're glad Didem could assist you effectively with screenshots, video, and advice.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

9 juillet 2024

The interface is perhaps not the most intuitive, but once you get accustomed to the layout and features it proves to be an excellent platform for email marketing.

In summary, while Omnisend may initially appear challenging to navigate, its extensive features and capabilities make it a worthwhile investment for anyone serious about enhancing their email marketing efforts.

Galactrip Couture
Royaume-Uni
6 mois d’utilisation de l’application
Omnisend a répondu 11 juillet 2024

Hello there,

Thank you for your review! We appreciate your feedback on the interface. We're glad to hear that you find Omnisend to be an excellent platform for email marketing.

If you need any assistance or have further questions, please don't hesitate to reach out. We're here to help!

3 septembre 2024

Best customer support, great value email marketing app

Elite GPS
Australie
4 mois d’utilisation de l’application
Omnisend a répondu 9 septembre 2024

Hello there,

Thank you for your review! We're thrilled to hear that you appreciate our customer support and find great value in our email marketing app. We're committed to providing the best service and features to support your success.

If you need any further assistance or have more questions, please don't hesitate to reach out. We're here to help!

17 novembre 2024

First class! Prompt and friendly response.

KAS Originals
Royaume-Uni
Environ 3 heures d’utilisation de l’application
Omnisend a répondu 19 novembre 2024

Thank you for the kind words! We aim to keep our responses as prompt and friendly as a coffee delivery on a Monday morning! ☕ Glad we could help!

22 mai 2024

Easy to use with excellent integration and great customer service - always helpful when you get stuck on something. Was helped today by Maria who was great. Highly recommend Omnisend.

BAM Store + Space
Royaume-Uni
Plus d'un an d’utilisation de l’application
Omnisend a répondu 27 mai 2024

Hello there,

Thank you for your review! We're delighted to hear that you find Omnisend easy to use, with excellent integration and great customer service. It's wonderful to know that Maria was able to assist you effectively.

We appreciate your recommendation and are here to help whenever you need assistance.

28 mai 2024

I've been using Omnisend for a few years now and will say that the team who help you with technical issues and assistance are amazing, they are so patient and nothing is too much trouble.
I've not been impressed though with the implementation of the reviews section and believe there to still be missing features. I just feel like this section was rushed and not thought through properly from what a customer needs.
However, the team themselves have been so helpful and even though it was not possible to resolve all issues I have with the reviews section I still highly recommend this app and it's team.

The Good Soap - Let's Go Back To The Bar
Royaume-Uni
Plus de 3 ans d’utilisation de l’application
Omnisend a répondu 30 mai 2024

Hello there,

Thank you for your feedback! We're glad to hear that you've found our team amazing, and helpful over the years.

We appreciate your honest input regarding the reviews section, and understand your concerns about missing features. Your feedback is valuable to us, and we will take it into consideration for future improvements.

If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

10 octobre 2024

Great !!!! Une équipe active qui nous prend au sérieux, et ce pour chaque demande. Je pense continuer avec cette application encore longtemps.

La Boutique De Stoïcisme France
France
4 mois d’utilisation de l’application
Omnisend a répondu 12 octobre 2024

Merci beaucoup! Thrilled to know you’re sticking with us, don’t worry, we’ll keep the great service rolling, no snooze buttons here! 😄

6 août 2024

I appreciate the customer service chat feature - Mathías in particular! He was able to help me out with an issue in a very timely manner.

Charmed Aroma
Canada
12 mois d’utilisation de l’application
Omnisend a répondu 8 août 2024

Hello there,

Thank you for your review! We're glad to hear that you appreciate our customer service chat feature and that Mathías was able to assist you promptly with your issue. We strive to provide timely and effective support to ensure a smooth experience for our users.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

13 mars 2024

Sila is very helpful! Thank you very much. I have been doing automations recently for my e-commerce, and she helped me a lot. She is very reactive and helpful. I had answers to my questions very quickly. Thank you again.

3DCoiffure
R.A.S. chinoise de Hong Kong
Plus de 4 ans d’utilisation de l’application