Note globale
4,8
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
20 décembre 2023

stay away from this app.
After you put your credit card, there is no way to get rid of it.
You can not uninstall. After you install it, there is no way to uninstall.
So, just stay away !
They just inform you the price is bigger, and there is nothing you can do. Paymnets will be made automatically.

iDiamonds - partenerul tău în arta bijuteriilor
Roumanie
8 mois d’utilisation de l’application
Omnisend a répondu 22 décembre 2023

Hello!

Thank you for taking the time to share your feedback with us! We truly value your input and want to ensure a positive experience for all our users. Here are some insights to address your concerns:

Omnisend can be easily uninstalled following Shopify's standard procedure. Head to your Shopify admin, go to Settings > Apps and sales channels, click on Omnisend, and simply select "Uninstall app." It's as simple as that!

We also want to assure you that users can effortlessly cancel their subscriptions and remove payment data anytime. Just refer to our knowledge base for step-by-step instructions, or reach out to our support team. We're here to assist you with a smile!

Lastly, the automatic adjustments based on list size are transparently communicated in our terms of use and knowledge base. We believe in openness and making sure our users have all the necessary details about our pricing structure.

If you have any questions or need assistance, our Support Team is available 24/7 through in-app chat or via email at support@omnisend.com. We're here to help and wish you a fantastic day ahead!

16 janvier 2024

Karine was a great help and so far the app has been amazing!

Dot & Lola
Royaume-Uni
22 jours d’utilisation de l’application
27 novembre 2023

Customer service team is always quick to respond and very helpful. Worked with Luiz today and he got me what I needed right away

Idaho Livin
États-Unis
Plus de 4 ans d’utilisation de l’application
13 décembre 2023

Had a wonderful experience with Maria. She helped me set up a Zapier automation with helpful instruction via chat. Highly recommend! They are great for emails and support is terrific!

Journey 180
États-Unis
9 mois d’utilisation de l’application
19 décembre 2023

Amazing. Baren is always so helpful and make everything easier for me.

Physiogel Pakistan
Pakistan
Environ un an d’utilisation de l’application
11 décembre 2023

Intuitive interface, smooth process, never had a problem. Great support is a plus!

Rug the Rock
Canada
Plus d'un an d’utilisation de l’application
20 décembre 2023

Diego has been incredibly helpful and solved all my issues. He has not only been professional and kind but also very patient with all my endless questions. He helped to integrate our domain into Omnisend so our marketing email doesn't go to Spam when sent. I could not be more grateful for his help and time. Diego made sure to go beyond and above to make sure everything was sorted out for my email campaign. His great service and attention made my experience with Omnisend's customer service excellent and smooth. Muchas gracias Diego!

RHIMODE
Royaume-Uni
4 jours d’utilisation de l’application
31 décembre 2023

It ain't pretty, but it works. Super good segmenting, reporting, campaigns, and automations. It's not as elegant looking as Drip, but it' actually better. I tried both, and canceled Drip. Solid.

The Subjunctives
États-Unis
6 jours d’utilisation de l’application
28 décembre 2023

good team fast support and overall good email marketing app. thanks Beran for the help

AI Music Service
États-Unis
Environ 2 mois d’utilisation de l’application
9 janvier 2024

Super responsive and helpful customer service to help me get started. They even send me video instruction! Thank you

Dreams Of Boba
Singapour
4 jours d’utilisation de l’application