Avis (5 991)

Note globale
4,7
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
1 août 2024

Always amazing service and a great platform

Mrs Edgar
Australie
Plus de 3 ans d’utilisation de l’application
Omnisend a répondu 6 août 2024

Hello there,

Thank you for your review! We're thrilled to hear that you consistently experience amazing service and enjoy using our platform. We appreciate your feedback and ...

27 août 2024

Kayque and Deniz were super helpful!!

Hollow Labs
États-Unis
Plus de 2 ans d’utilisation de l’application
Omnisend a répondu 29 août 2024

Hello there,

Thank you for your review! We're thrilled to hear that Kayque and Deniz were able to provide you with great assistance. We're here to help whenever you need, so ...

23 mars 2024

They offer 24/7 support but the chat support is the worst. You have to keep repeating things, they don't pay attention to what you're actually saying and they keep switching agents within the same conversation so none of them know what's going on. You have to constantly update them on the previous conversation. Most of your emails will go to spam if you use this company. Really not good.

Sky Sins
Inde
Presque 5 ans d’utilisation de l’application
Omnisend a répondu 26 mars 2024

Hello,

Thank you for sharing your concerns with us. We're sorry for any frustration you've had with our customer support. Your feedback is incredibly important as we strive ...

4 septembre 2024

the best customer service team. They were so patient with me when I didn't understand something. So efficient and super helpful. Would recommend Omnisend anyday :)

1 of Seven
Royaume-Uni
4 jours d’utilisation de l’application
Omnisend a répondu 9 septembre 2024

Hello there,

Thank you for your wonderful review! We're so pleased to hear that our customer service team was patient, efficient, and helpful in assisting you. Your ...

24 juillet 2024

Great support! Showed me exactly what was needed.

urbancalmcoffee.ca
Canada
Environ 2 ans d’utilisation de l’application
Omnisend a répondu 5 août 2024

Hello there,

Thank you for your review! We're glad to hear that you received great support and found exactly what you needed.

If you have any more questions or need further ...

9 mars 2024

Very good experience with Kayque! Professional and fast, I've received all the answers needed to my questions. Thank you!

Casano Club
Suisse
Environ 2 ans d’utilisation de l’application
29 mai 2024

Omnisend is a robust app that I find to be a little less than intuitive personally since my marketing needs are pretty simple. However once I learned how to navigate it, it does what I need effectively and the shopify integration works. And most importantly, their customer service is fantastic and quickly helped me troubleshoot my issues. Shoutout to Karine for the help :)

JESS CURRIER
États-Unis
Environ un an d’utilisation de l’application
Omnisend a répondu 3 juin 2024

Hello there,

Thank you for your review! We're glad to hear that Omnisend effectively meets your marketing needs and integrates well with Shopify. We're especially pleased ...

30 mars 2024

Great email marketing program. I've used Constant Contact for years, there is a learning curve. It takes doing and doing, like life!!!

BY BRIAN
États-Unis
7 mois d’utilisation de l’application
Omnisend a répondu 1 avril 2024

Hello there!

Thank you for your feedback! We're thrilled to hear that you're enjoying our App. We're here to support you and ensure your continued satisfaction with our 24/7 ...

13 juin 2024

EXCELLENT customer service - I always get help within minutes. And the app is very easy to use. It feels very well thought through. Great value.

MAXINE'S REVENGE
États-Unis
5 mois d’utilisation de l’application
Omnisend a répondu 17 juin 2024

Hello there,

Thank you for your review! We're delighted to hear that you find our customer service excellent and appreciate the quick assistance. It's great to know that you ...

22 août 2024

I recently downloaded this app for my Shopify website Email Marketing. I have been requesting a demo of the app with no response. I sent several emails asking for help setting up the app no response.

I am now thinking of deleting the app and finding an email marketing app with better access to support. if anyone has any suggestions please feel free to let me know thanks.

Citywide Drinks
Royaume-Uni
Environ un mois d’utilisation de l’application
Omnisend a répondu 26 août 2024

Hello there,

Thank you for sharing your experience, and I'm sorry to hear about the difficulties you've encountered in accessing support. I understand how important it is to ...