Avis (5 981)

Note globale
4,7
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
28 novembre 2024

Eduarda was very kind and helpful. I asked multiple times but she supported me step by step with patience. Thank you very much.

Traditional Kintsugi Shop TSUGU TSUGU
Japon
Environ 2 ans d’utilisation de l’application
Omnisend a répondu 2 décembre 2024

Eduarda deserves a gold medal for her patience, and this review feels like one! 🏅 Thank you for sharing your experience—it’s wonderful to hear how helpful and kind she was. We’re here whenever you need us!

13 novembre 2024

Must say - this app works good and their support is really good. They have helped us in getting the right plan and we are happy with overall performance

THEFITTHEORY
Inde
11 mois d’utilisation de l’application
Omnisend a répondu 18 novembre 2024

We appreciate your kind words! We’re so glad the app and support team helped you find the right plan. Here’s to even more success ahead! 🚀

11 décembre 2024

Thank you to Mathías and the entire team for their incredible support in resolving an issue I was facing. Everyone I spoke with was not only kind but also genuinely easy to talk to, making the whole process so much smoother. Their professionalism and willingness to help didn’t go unnoticed, and I truly appreciate the effort they put into resolving my concerns.

A Second Life
États-Unis
2 mois d’utilisation de l’application
Omnisend a répondu 13 décembre 2024

Customer support is our middle name—well, not really, but it should be! 😄 Thank you for recognizing Mathías and the team’s efforts. We’re here for you anytime!

18 février 2025

Great and quick service. Super friendly and knowledgeable support team. Very happy!

Medusa Professional
Afrique du Sud
5 mois d’utilisation de l’application
Omnisend a répondu 20 février 2025

Hearing that you’re ‘very happy’ makes us very happy! 😊 Our support team will be thrilled to know they made a difference. Thanks for the kind words!

27 décembre 2024

I have known about this email management platform for a long time and have been using it for a long time. The page is very friendly to novices, the various instructions are very comprehensive, and the customer service is very patient. They helped me solve an A/B form testing problem. Thank you!

PAWOOHOO
États-Unis
25 jours d’utilisation de l’application
Omnisend a répondu 30 décembre 2024

Tried and true! Your loyalty means the world to us! 🌟 We’re so glad our novice-friendly design and dedicated support team could come through for you on that A/B test. Let’s keep making great things happen!

26 novembre 2024

Salma was very fast and really helpful fixing currency problem on our multi-store accounts. Thank you!

FPRO
Lituanie
Presque 2 ans d’utilisation de l’application
Omnisend a répondu 28 novembre 2024

Salma to the rescue! 😊 We’re so happy to hear she got your currency issue sorted out in no time. Thanks for your kind words—let us know if there’s ever another tricky situation that needs solving!

29 octobre 2024

Always so incredibly helpful! Not only do they fix the problem but guide and give insights into future campaign success.

| Five O' Six |
Australie
Plus de 3 ans d’utilisation de l’application
Omnisend a répondu 31 octobre 2024

Thanks a million! We’re all about solving the problem and setting you up for future wins, kind of like a two-for-one deal, but way better! 💪 Here’s to many more successful campaigns ahead!

29 novembre 2024

Truly a fabulous app, with hands down the best customer support I have ever experienced. Thank you, Emna and colleagues, for your recent attention. Truly cannot fault the app or the people.

Kit Kane
Royaume-Uni
Environ un an d’utilisation de l’application
Omnisend a répondu 2 décembre 2024

Thank you for the amazing feedback! 😊 It’s wonderful to hear you’re loving the app and our support team, especially Emna. We promise we’ll keep the bar high—no faults allowed! We’re always here whenever you need us.

12 novembre 2024

I can not thank this company and Baka enough. I have been trying for weeks to create my own segment through Shopify email, with no success. Within 60 minutes, Baka has helped me rectify this and i am now ready to create a successful campaign. Thank you.

The Epiphany Closet
Royaume-Uni
Environ 2 mois d’utilisation de l’application
Omnisend a répondu 14 novembre 2024

Thanks so much for the great review! We’re thrilled to hear that Baka could help you get everything sorted in record time. Now you’re all set for that successful campaign—no more weeks of waiting! 😄 Best of luck with it!

16 décembre 2024

Great app and helpful support. Salma helped me a lot.

Ékszer Akció
Hongrie
Plus de 2 ans d’utilisation de l’application
Omnisend a répondu 18 décembre 2024

Salma is too busy doing a happy dance to reply, so we’ll thank you on her behalf! 💃 Your kind words mean the world to us!