Avis (5 958)
Affiner
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Par note
Love the ease of use and informative descriptions. I am still working my way through it, but so far so good!
Saves me the trouble creating mail automation to set up my store. thank you Omnisend. God BLess you!
Its easy to use. But for some reason costumers are receiving the email in spam.
just 4 clicks from 58 subscribers
Until now it's perfect, really simple to use and to set up. I am very happy with all the features it has.
super quick live chat response!!! very helpful. BIG BIG THANK YOU TO Nicolas
super quick live chat response!!! very helpful. BIG BIG THANK YOU TO Nicolas
Absolutely loved the app! Very professional looking and easy to use!
The last 3 months my cost has gone from $63 to $160 and now $266.
The last month, they upgraded me to PRO without me asking anything so that I would pay $266 instead of $105.
I never had the need for a PRO plan !
These are absolutely dishonest methods. They took advantage of me thinking I would not pay attention and stole my money.
I asked for . a refund and they basically refused !
Sorry guys, but your service just sucks and has a totally excessive pricing! Absolutely useless! You have to get every campaign going again by hand. Even the broken shopping basket standard mails hang up. 120 € to be deducted from a shop with 2000€ turnover. Outrageous! The painstakingly processed trigger mails, because they are extremely impractical to handle, were just triggered 22 times. You are not allowed to take your collected data and forms with you. There is no customer mail service? What a pity! Money and time wasting.
Sorry to hear you feel this way.
Our app provides services to growing businesses; you can start on a Free plan and set up signup forms and send promotions to your audience. When you are ready, you can move to a paid plan and use advanced features, like automation, advanced segmentation, and more.
More about features and pricing here >> https://www.omnisend.com/pricing/
We invite you to reach back to support@omnisend.com to discuss the current feature set you are willing to use and find the best plan deal for you.
Very helpful app! This app made it easy to create a beautiful newsletter and send to my existing subscribers. Has tons of other options that I still want to use. One great tool!
Great app and great service, but their pricing keeps going up and up and they keep changing what you get with each package which is absolutely redicilous and where I come from is probably illegal. I will be closing my account in january
Hi there!
Thank you for your feedback.
We checked the fees you have been charged and indeed, you have seen an increase in your monthly plan as the discount you had in your account has expired, and unfortunately we no longer manage such discount.
Please keep in mind that the pricing for your subscription, as well as the number of email credits you get, is based on the number of subscribed and non-subscribed contacts you have in your account while upgrading. You can always check the price for your contact list in our dedicated page here: https://www.omnisend.com/pricing/
To reduce costs, we recommend segmenting inactive contacts and unsubscribing them to focus and engage with your most active customers, do not worry, we have pre-built segments to assist and determine who these contacts are to help streamline the process for you.
If you should need any assistance, please feel in the liberty to reach out to support@omnisend.com, and our specialized team will be more than happy to help.
Wishing you nothing but the best.
Have a lovely day!