Avis (5 987)

Note globale
4,7
Nombre d’avis par note
  • 90 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 4 % des avis sont des avis à 1 étoiles
5 avril 2019

So many bugs in their system. You have to be sure and test every single thing that you automate. Whether it be popups or e-mails, I have found multiple things that make my site/e-mails look unprofessional and when trying to resolve I end up spinning my wheels with them e-mail after e-mail. I am so bummed, because I spent all week merging from Mailchimp to Omnisend and at this point I am not satisfied. Just a heads up to you all -- fact check EVERYTHING multiple times to be sure it works.

Witty Bash
États-Unis
Environ un an d’utilisation de l’application
Omnisend a répondu 8 avril 2019

We are very sorry to hear you experienced issues with setting up. We take customer feedback seriously, as it helps us grow and improve our product and communication. We are planning to hold onboarding webinars, to help customers set up their accounts easier, we will be happy to invite you once the next webinar is scheduled. Meanwhile, we suggest using our in-app chat for better and quicker communication with support, the team will reach out to you to guide you through any remaining questions you might have.
Customer Success Team

21 mai 2019

I've just made the switch from Mailchimp, and I've only sent one email so far with Omnisend, but I love the templates and creative options available. So easy to customize, and immediately looks professional. I'm excited to dig in further to create interactive birthday emails for my subscribers and explore all of the options Omnisend has to offer!

A Drop in the Ocean
États-Unis
13 jours d’utilisation de l’application
9 octobre 2023

Easy and useful app for email marketing, with full functionality. The support staff is always fast and competent, especially Maria that I thanks for help.

add Official Store
Italie
13 jours d’utilisation de l’application
22 juin 2018

Love the ease of use and informative descriptions. I am still working my way through it, but so far so good!

Cocosbowtique
États-Unis
13 jours d’utilisation de l’application
8 septembre 2018

Saves me the trouble creating mail automation to set up my store. thank you Omnisend. God BLess you!

Car Auto Accessories Shop
États-Unis
13 jours d’utilisation de l’application
17 octobre 2017

Its easy to use. But for some reason costumers are receiving the email in spam.
just 4 clicks from 58 subscribers

Alaganza
États-Unis
Environ un an d’utilisation de l’application
10 janvier 2019

Until now it's perfect, really simple to use and to set up. I am very happy with all the features it has.

solodiamondpainting
Italie
13 jours d’utilisation de l’application
17 octobre 2022

super quick live chat response!!! very helpful. BIG BIG THANK YOU TO Nicolas
super quick live chat response!!! very helpful. BIG BIG THANK YOU TO Nicolas

Ellie Ellie
Australie
13 jours d’utilisation de l’application
14 juillet 2016

Absolutely loved the app! Very professional looking and easy to use!

Theresaandolivia
États-Unis
13 jours d’utilisation de l’application
22 août 2018

The last 3 months my cost has gone from $63 to $160 and now $266.
The last month, they upgraded me to PRO without me asking anything so that I would pay $266 instead of $105.
I never had the need for a PRO plan !

These are absolutely dishonest methods. They took advantage of me thinking I would not pay attention and stole my money.

I asked for . a refund and they basically refused !

Legend Archery
États-Unis
11 mois d’utilisation de l’application