Omnisend Email Marketing & SMS , 4 945 avis
Olesia has been fantastic, can't do enough to help and very polite. That said I think the support process could be sped up drastically if they could share your screen and talk you though the steps instead.
First time using the customer service. Had to wait 4 minutes to chat. Once online, quick and straight to to the point.
Excellent professional service solved my problem fast.and very efficently.cery helpful and friendly
Thank you
Hello there! Thank you for leaving your feedback, we appreciate it!
Initial customer support was slow, and they passed me through a couple different people who didn't seem to know how to solve my problem, which was frustrating. Thankfully though, they put me in touch with Luiz, one of their tech support crew, who sat with me for an hour and helped me figure out the problem with my newsletter form. Give them a try!
The customer service and support staff are always on hand to help out and answer questions very quickly. Luiz was very helpful
We encountered an issue with our account and received prompt and thorough help from Agustin & Salma. Thanks to their help, we were able to send out our email on time, and not miss a beat! Thank you!
Great customer support from Salma at Omnisend in setting up my SPF and DKIM records. So far the set up process has been really seamless and simple, after changing over from Mailerlite due not being able to set the SPF + DKIM up.
仕事のメルマガで使用していますが、感覚的に、しかもきれいにメールの体裁が整えられて使いやすいです。不明点はチャットですぐに返答してくれます。（日本時間にも関わらず、今日はDenizが即時に返答くれました）
チャットもその他機能ももっと日本語化するとより使いやすくなると思います。期待を込めて★4つにいたしました。
Excellent and responsive customer service. I find it a little complex to build segments and to make sure all our sign-ups are falling into the correct list, but Luiz and his colleagues are very responsive and helped me figure it out. We have been using the app for over a year now and any time there is a question, they are very quick to help. 4 stars because nothing is perfect and things can always be improved, but their customer service is 5 star.
A great platform for email marketing. The UI/UX Design is very friendly, easy to navigate and creates layouts just by dragging and quick add. My favourite feature is the Live View in Dashboard where I can track my live users. Also, the customer live service is very supportive, especially Luiz. Highly recommend the app!