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Omnisend is a very good platform, convenient and has many functions. Especially their customer support service, Beran and Danyu Zhong have helped me a lot, thank you, thank you Omnisend!
Your message made our day — thank you! It’s wonderful to hear that Omnisend’s features are working well for you, and we’re especially proud to hear how helpful Beran and Danyu Zhong have been. We’ll make sure they see this (and possibly get a round of applause on our end 👏). Thank you for the double thank-you — we’re lucky to have customers like you!
I am doing the final touches before I launch my brand- and tbh setting up email marketing hasn't been something I've looked forward to, at all. I picked this app mostly due to the high review count, but they also had a fair pricing tier compared to other apps I looked into. So far, the set up has been really easy, esp if you take 10 minutes to watch the lessons they provide. Pretty excited that this part of the journey was set-up to go within a night.
From “not marketing savvy” to fully set up in a night? We’d call that a win! 🙌
Thank you so much for the thoughtful review and congratulations on being so close to launching your brand! That’s such an exciting milestone, and we’re honored to be part of the journey.
We know email marketing can feel overwhelming at first, so it’s great to hear that Omnisend made the setup simple and stress-free. The fact that you found value in our lessons and got everything ready in one evening? That’s exactly the kind of experience we hope to deliver.
We’re thrilled you found a plan that felt fair and easy to get started with. When a tool lets you focus more on your launch and less on tech headaches, we know we’re doing something right.
Wishing you a smooth and successful launch — we’ll be right here if you need us!
We started using Omnisend and it's made such a difference offering features we have long wanted, we ran into some issues with our theme using it but Maria was a great help giving us 5 star support that was speedy and spot on!
We love knowing Omnisend is bringing you the features you’ve been looking for! 😊 And a big shoutout to Maria for making sure everything worked smoothly. Thanks for the kind words — we truly appreciate it!
Pretty easy to use...So far it seems to work well. As a fairly reclusive artist type I feel Omnisend could help me reach a greater audience...In a professional and meaningful way.
Thank you for sharing this — it means a lot! We’re so glad Omnisend feels easy to use and gives you a way to reach your audience in a meaningful, professional way. Whether you’re behind the scenes or center stage, we’re here to help you connect.
At first I wasnt sure to be honest. My response rates were low and I was curious if it was Omnisend or something else. After going through all their materials, I realized I was not set up properly, my email and URL's were not properly verified and so much more.
I really like Omnisend as it fully integrates into my store. I can easily set up the work flows I want for reminders, cart abandonment, and much more. I do not really use their email templates as I prefer a simpler style, but they have a ton of templates and I have found everything is easily editable.
I tested a couple other solutions and while really this is proably accurately a 4.7 app (as the collective reviews shows, I only have 4 or 5 star choices. As such I am going with the higher number. I definitely recommend to try it and not give up on it.
A 4.7-star app? We’ll take it! (And we’ll work on earning that last 0.3 😉). Jokes aside, we’re thrilled Omnisend is making a real impact for you. Thanks for sticking with it and for the awesome recommendation!
Excellent customer service and it is useful for us in sending the emails to subscribers.
Excellent service and email results? That’s exactly what we aim for! 🙌 Thanks for the feedback — we’re happy Omnisend is making a real difference for your team.
For sending Thank you emails after an order is placed. OmniSend is awesome, Shopify Email and Flow are great for Email Marketing, not so much for customer appreciation for an order. Even though there is a Flow template called Thank You after Order. But it is only if someone is on your mail list.. Omnisend grabbed all my socials, and was off to the races. And the workflow chart is way more user friendly. If you have less than 500 on your list, this is a no brainer.
Thanks for the thoughtful review! It’s fantastic to hear Omnisend helped you deliver genuine appreciation to your customers right after an order — without the hassle or limits. We agree: thanking your customers shouldn’t be tied to list membership, and we’re glad our automation and integration made things smooth and speedy for you. 🚀
Thanks again for the kind words and for highlighting the value for small lists too — it really is a no-brainer!
Basically, FREE for the beginners and it's still affordable if you have to start paying. Struggled deciding between Klavyio and Omnisend but so far, no complaint whatsoever.
Also, had questions about DNS records (domain and stuff) and Maria was so helpful. I felt hopeless thinking they would probably not help me out because it's so technical but I judged wrong.
Thank you so much!!
We’re so glad you gave us a shot — and even happier to hear there are no complaints whatsoever! 😊 Affordability matters, especially when you’re just starting out, and we’re thrilled Omnisend is delivering on both value and support. We're always here to walk you through the technical stuff. Thanks for trusting us!
Saleh did a great job with assisting with making sure my welcome automations were set-up correctly by providing screenshots of the steps to implement.
Thanks so much for sharing your experience! We're happy to hear that Saleh made the setup process smooth and easy, especially with those step-by-step screenshots. It’s always our goal to make sure you feel supported and confident with every part of your automation journey. We’ll be sure to pass along the praise!
Dilara has been a great help, helping me to setup some new automations - thank you
We love hearing that Dilara was able to guide you through setting up those new automations! 🙌 Nothing better than getting things running just the way you need. Thanks for sharing your experience!