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The app is easy to use and has great customer service.
I am still on the free plan for the moment, so there is no live chat, but they do respond pretty quickly via email, and Melanie has been very helpful.
Update: I used it for a while now on the Standard plan, and it's pretty good, and customer service with the live chat is great!
Thank you!
Easy to use and produces results. Shirt sales increase after an email is sent.
Salma from Omnisend really knows how to help a customer. Fast replies and straight to the point with the answers.
Thank you so much to the 5 star customer support team at Omnisend! Andrés was amazing and promptly solved our problems. Thank you!
Omnisend is a great alternative to our email marketing platform. It's very user-friendly to create emails and automated emails. The support team gets back to you in a very timely manner and is very helpful. I Would definitely recommend it!
Luiz helped us solve our issue in less than 48hours!
Great support.
Hands down the best email marketing software out there for Shopify. I have used a few other platforms and found Omnisend to have the best combination of price, ease of use and features. Its really a high quality and professional piece of software but its not been overdeveloped - you can tell its all been really thought through from the customers perspective. You can create great emails, run powerful automation and have things like nice pop-ups and sign up windows all with useful analytics without having to spend ages learning about how it all works. The support team are super friendly and helpful too.
great support. 1:30am in the morning had some questions and Salma helped me out. can't complain when you have such customer service
The customer service provided from Arina and the rest of the Omnisend Team is AMAZING! I have been in business for 30 years and have been selling online since the internet started... and I can say that this company is truly professional and helpful. You will gain sales by using this app!
Amazing and very prompt customer service. Olesia was able to assist immediately and resolve my issue