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Salma is great. She worked through a small but important issue for me. She troubleshooted multiple things until the root cause was found and fixed. Thanks Salma -- you're awesome.
Great customer service, really easy to use platform and adapts perfectly for our needs. We've been using omnisend for the last 3 years and everytime it gets better and better, the new email builder is great, you can build emails so much faster!
Great customer service!
Olesia gave excellent help with my issue. She escalated the case; and followed up within a short timeframe. Thank you! :)
I received great support from Baraath to fix my error in the creation of a form. I would love more features and easier management for store owners that are not marketers
Very useful app, my issues got solved very fast. Nice customer service also, very helpfull and polite.
Excellent app and support. Easy to use and good analytics. Have had several queries over time and all dealt with timely and effectively
Easy to use app with a wide variety of amazing features. The customer service is super helpful, quick and explains things in an understandable way with a customer-first-mindset.
Have tried many different email marketing platforms and Omnisend is one of - if not the - best! Aside from gorgeous email templates and intuitive interface, they have great customer service. Kamilia was able to help us out with some specific requests - they care about their customers and it shows.
We have been using this email client for over a year now, and I have nothing but the best things to say about the features and usability of this app. The interface is simple to understand, but there are plenty of customizable features that enable us to optimize our workflows. I have had great experiences with customer service as well (shoutout to Stefan who figured out why one of my workflows wasn't working!), who are always patient and thorough. I have never encountered an issue they couldn't solve for me. Plus, the devs keep on coming out with more streamlined updates, and features that make it easier and easier to build our emails. As a small business, having this extra time back is a huge boon - Omnisend is a fantastic plug and play email client with amazing customizable features that enable us to grow out our email marketing program while never feeling out of our depth.
Quick and easy app to install. Would highly recommend this to friends.