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I am a beginner with Email marketing and ran into some issues during initial setup. Specifically, domain setup. I contacted my domain provider who was not helpful. I then contacted Omnisend themselves through the Chat option and Dilara was extremely knowledgeable and was able to resolve my issue getting my domain verified very quickly. Customer service is very responsive and helpful. They answer all of your questions and make it clear that they are still available if needed afterwards.
Thanks for sharing your experience! Getting started with email marketing can feel overwhelming, but we're so glad to hear that Dilara was able to guide you through the domain setup with ease. We believe support should be more than just solving issues — it’s about making sure you feel confident every step of the way. If you ever need anything else, we're always just a chat away!
I find Omnisend incredibly easy to use for managing my email list, and I couldn’t be happier with their service! Recently I had an issue, and their support team was absolutely amazing. They responded immediately, asked all the right questions, explained what would happen next, kept me updated on the progress, and resolved the issue efficiently. All of this was done in such a pleasant and friendly manner, which made the whole experience stress-free. I’m so glad to be with Omnisend – highly recommend!
Effortless emails, speedy support, and stress-free problem-solving? That’s the dream we aim to deliver! We’re so happy you’re enjoying the ride with us — thank you for making our day with your kind words!
The support I received was absolutely amazing! They responded quickly and took the time to thoroughly address my issue. Their professionalism, patience, and kindness truly stood out, making the entire experience seamless. I couldn't be more grateful for their help!
Now that’s what we love to hear! 🙌 Quick, thorough, and kind support is exactly what we aim for, and we’re so glad we could make your experience seamless. Your gratitude means the world to us — if you ever need anything else, we’re just a message away!
Perfect app for email marketing. All you need and more. Even offers forms (pop-ups). Newbie friendly, very easy to use. Support is very friendly and helped me in no time. Definitely recommend.
Wow, thanks for the fantastic review! We’re so happy to hear Omnisend is hitting all the marks for you, and that our support team had your back in record time! Here’s to even more smooth sailing 😉
Always loved using Omnisend, find it so easy to use and assistance is always on hand. Dealt with Burak at Omnisend and they were so helpful and kind.
We’re blushing over here! 😊 So glad Omnisend is making life easier for you—it’s what we’re here for. And Burak? We think they deserve a trophy for being so helpful and kind (though they’ll probably settle for this amazing review)! Thanks for sharing!
Mariia is EXCELLENT and help me naviagate an issue I was having quickly and accurately. Very happy with the resolution, thank you!
Thank you for the awesome review! 😊 Mariia truly is excellent - we’re seriously thinking about cloning her with all the great feedback she gets! 😉 We’re thrilled to know your issue was resolved quickly and to your satisfaction. Don’t hesitate to reach out if you need anything else!
We just switched over from Privy to Omnisend and so far the customer support has been INCREDIBLE! I've had all my questions answered within a few minutes. Mathias in particular has been amazing!
Your comment sounds like a success story in the making! 🎉 We’re thrilled that Mathías and our team could make your transition so easy. Keep those questions coming, we’ve got you covered!
Excellent service! Super fast and very friendly. Thank you!!
Appreciate the kind words! Fast, friendly, and always here when you need us — just the way it should be! 😊
Eduarda was very kind and helpful. I asked multiple times but she supported me step by step with patience. Thank you very much.
Eduarda deserves a gold medal for her patience, and this review feels like one! 🏅 Thank you for sharing your experience—it’s wonderful to hear how helpful and kind she was. We’re here whenever you need us!
Always so incredibly helpful! Not only do they fix the problem but guide and give insights into future campaign success.
Thanks a million! We’re all about solving the problem and setting you up for future wins, kind of like a two-for-one deal, but way better! 💪 Here’s to many more successful campaigns ahead!