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I have just used this for the first time, nice and easy to use, and was glad to learn that sending with omnisend with a domain email is best for getting through to your customer, hope to see a good open and received rate
We love Omnisend. Automations are a piece of cake and the data is to understand. Would highly recommend
We have been working with Josh, Sadie, and I had Marija from support help me today. Everyone has been super friendly and helpful. We are really enjoying our new partnership with Omnisend. Thank you all!
My definition of a good app is one that is simple for users, has quality content, and makes your life easier. This does all of the above, and more. Very pleased thus far!
This app is just amazing. I was looking for something that could include all my email subscribers in one place and to be honest, using this app is very easy.
Great app and nice experience with the customer-service team. Efficient conversation. Thanks Daniz for the help!
Careful when useing Omnisend Facebook Custom Audiences !!! Somehow the connection betwen Omnisend and your Facebook Ads Account suddently gets deleted every few weeks. Like this you will end up with facebook eating up your daily budget for some advertising campaigns not targeting the audiences you created via Omnisend. You will not notice that the integration is not working and you don't get any notification about this error. Imagine how much money you can waste if you don't notice this. It happened now for more than 3 times over the last few months. Also every time this conection gets deleted you will need to recreate your facebook audiences which is also time consumeing.
I wrote Omnisend 3 times about this and still no fix !
Hello there,
Thank you for sharing your feedback and bringing this issue to our attention. We sincerely apologize for the inconvenience and frustration you've experienced with the Facebook Custom Audiences integration.
We have checked our records and do not see any open tickets related to this specific issue. A senior representative has reached out to you to get more details and understand the situation better. Please respond to their email at your earliest convenience so we can work towards a resolution.
We appreciate your patience and cooperation as we address this matter. If you have any further concerns or need additional assistance, please feel free to reach out to us.
Love this app! So freaking easy!! I hope this really ups my sales!
Used this app for years and then one day my pop ups, email captures and everything else just disappeared from my site!! In fact, the app had no record of my customer data. Wrote for support but haven't received an answer or my data back! I guess maybe they did an update and forgot about their current customers! If this can get my data back and it is working again, I'd certainly appreciate it. But it's no longer a 4.8 rated app. Any app that just stops working on you and then can't even show you as an existing client, let alone get your working data back you created...isn't worth a rating.
Hello there, thank you for sharing your feedback with us, we appreciate it. We are really sorry for the issues you are facing, we checked your account and can see that your account, unfortunately was deleted due to inactivity (it was inactive for 6+ months).
We completely understand your frustration, and our support team would be more than glad to assist you with re-creating content you had. You can reach our support team by emailing support@omnisend.com or use in-app chat.
Thank you again for your feedback and sorry for the troubles.
So far so good. I was able to create an attractive email and send it out to my subscribers. Did exactly what I wanted, thank you.