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I have setup Omnisend for two Shopify websites and I am delighted with the service, support and ease of use that this solution offers.
Well done Omnisend.
Fast. Easy. Effective!
Very happy with the usability and functionality.
so far so good. Still need to see if it works
I just got the app and send my first email. It was very easy and the email looks very professional. Love it!
So far so good, the set up has been much easier compared to other email marketing platforms Ive used. The support is also great so just go for it!
Unfortunately terrible customer service. Have contacted them 5 times via email and chat with no reply. We build stores for a range of clients and need support across all of our clients email accounts. DO NOT USE - Klaviyo support is a million times more helpful. Although Klaviyo may be missing a few features we wanted for our clients, support is essential for any business and Omnisend has zero.
Hello there, and thank you for taking the time to provide feedback!
We're sorry about your experience with our customer support team. We do our best to resolve issues in a timely manner, and we do take customer service very seriously. Your feedback is taken into consideration, it has been communicated to our team.
Our support representative has already reached out to you with more details.
Have a fantastic day!
Great app. Well developed, it seems like it is going to help my store.
Just changed from MailChimp to Omnisend .For now, I really love it !
The plate form is super easy to understand & use .This is a amazing !I don't like complex app that take a long time to get used to it.You will know step by step what has to be done. the support is super fast and helpful.will continue to use Omnisend .
clean,smooth and simple to use.much appreciated
Could have been better...............
Soundest is a great app that supports the basic email drip campaigns every ecommerce store needs. I would recommend it for small business owners who want an affordable email marketing solution. The drip campaigns are easy to set up, although the reason my rating is only 4 stars is because soundest lacks the option to customize in some areas (e.g. I want to change the times abandoned cart emails are sent, which cannot be done). Everything else is great. Easy to use, fair pricing, great support.