리뷰 (5,985)

전체 평점
4.7
평점 수준당 개수
  • 평점의 90%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2023년 10월 27일

Increased price to $132 without notice. $100 more than what I was previously paying. Customer service is terrible. Their website provides false information/advertising.

Melvin's Miniatures
미국
앱 사용 기간 4개월
답글 Omnisend개 2023년 11월 15일

Hello there! Thank you for sharing your recent experience with our service.

Please accept our most sincere apologies for the delay in our response.

Here at Omnisend we believe in transparency with our customers. Our pricing can always be checked in our dedicated page below:
https://www.omnisend.com/pricing/

Indeed, we see that your plan did increase, but please keep in mind that our billing system works as follows:

Each billing day we calculate how many subscribers and non-subscribers you have in your Audience → this puts you in a price tier, which is the fee that we charge.

Previously, you were charged for 2,607 billable contacts up until September, your audience then increased to 9,286 billable contacts thus increasing the price you were charged.

We understand how overwhelming it can be to face such increment in your billing, but if you should feel the need to decrease such fee, we always recommend segmenting inactive contacts and unsubscribing them to avoid such increase.

We greatly appreciate your feedback once more.

If you require further assistance or have any specific concerns, our customer support team is available 24/7 and can be reached via in-app chat or email at support@omnisend.com.

Have a great day!

2016년 5월 14일에 편집됨

So far I have had no problems with the app, it's easy to use and I hope to create more business with it, great app

Watababies
미국
앱 사용 기간 3개월
2018년 7월 12일

Very useful! great tool for any business.

Nixx Clothing
인도
앱 사용 기간 4일
2018년 6월 20일

thanks again for this great app every things going great.

Iphone Fit
미국
앱 사용 기간 4일
2024년 1월 9일

Super responsive and helpful customer service to help me get started. They even send me video instruction! Thank you

Dreams Of Boba
싱가포르
앱 사용 기간 4일
2022년 1월 28일

I'm just getting started with the app and so far the customer support is outstanding. Thank you Support Team

LusitaniaSoaps
미국
앱 사용 기간 4일
2022년 11월 17일

I don't get surprised that often, however, on this occasion, with Omnisend, I was blown away. After experiencing the opposition products and services I was starting to believe what I wanted to achieve was impossible. So we took a leap of faith with Omnisend. So please we did. Not only is the product superior to the competitors the support staff of Baarath & Olesia are next level. Concise with advice and really quick to respond. Congratulations!

E3Live Superfoods
오스트레일리아
앱 사용 기간 4일
2023년 11월 14일

I received excellent customer service from Matija and his tech team colleagues.

They helped us to disconnect and reconnect Omnisend from BigCommerce to Shopify.

Gaamaa
영국
앱 사용 기간 4일
2023년 4월 20일

Good app! Easy to use and set up email flows. Supportive customer service when you have questions. Baarath and Luiz are very helpful!

The Meadow
미국
앱 사용 기간 4일
2019년 12월 9일

just 4 stars because i don't believe in perfection... well as a tool how they subscribe it's good...the support team very efficient .. didn't try the app enough the tool or ( app ) yet to say if it's working good.... but i can tell it's easy and recommend to try you lose nothing guys

rpbrothershop
일본
앱 사용 기간 3개월