리뷰 (5,965)

전체 평점
4.7
평점 수준당 개수
  • 평점의 90%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2024년 1월 16일

Matija is the best Customerservice!! Best App Thank You Guys!

SOOTHESTEP®
아랍에미리트
앱 사용 기간 8개월
2024년 9월 29일에 편집됨

Après avoir utilisé ce plug-in, le prix du forfait augmentera secrètement sans aucun préavis, de 20 dollars américains au prix le plus élevé de 88 dollars américains. Après avoir posé des questions, aucun frais ne sera remboursé. . C'est complètement déraisonnable, c'est une entreprise frauduleuse ! ! !

fr.xega
중국
앱 사용 기간 1년 초과
답글 Omnisend개 2024년 5월 27일

Hello there,

Thank you for sharing your feedback. We apologize for the inconvenience you've experienced, particularly with the payment process and customer service interaction. Your experience is important to us, and we regret any frustration this has caused.

We understand your concerns about the payment method and the handling of your subscriber information inquiry. Our team is dedicated to investigating these issues and ensuring a better experience for our users in the future.

A senior representative has contacted you to address the situation in detail. Please respond to their email at your earliest convenience. We are committed to resolving this matter and improving our service.

2024년 1월 22일

Beran is very helpful and patient. And very professional. The problem was solved perfectly.

alpenwolken
미국
앱 사용 기간 7개월
2024년 2월 19일

Dilara was amazing she made navigating a complicated system and absolute breeze

Rafiki-au
오스트레일리아
앱 사용 기간 4개월
2024년 3월 17일

Kayque and the support team have been very quick to respond to my needs. Occasionally there's a gap in understanding but they are always happy to continue to help until they solve the issue.

The Chocolate Dispensary
미국
앱 사용 기간 26일
2024년 1월 25일

Deniz from the support team was very helpful and assisted me in my problem quickly efficiently. So far I'm very pleased with this app.

brass-hopper
이스라엘
앱 사용 기간 23일
2024년 4월 25일

Very Very Expensive........

Composta Australia PL Abn90633576575
오스트레일리아
앱 사용 기간 1년 초과
답글 Omnisend개 2024년 4월 29일

Hello there,

Thank you for sharing your feedback with us. We understand your concern regarding pricing and apologize for any inconvenience caused.

At Omnisend, we strive to provide value for our users while ensuring a fair pricing structure. We continuously evaluate our pricing to offer competitive rates in the market.

To help optimize your billing and maximize the value of your investment with Omnisend, a senior representative has reached out to you. They will share best practices regarding audience management to ensure you get the most out of our platform.

We appreciate your feedback and the opportunity to improve. Please don't hesitate to get back to them via email.

2024년 3월 26일

Wonderful customer support.

Poppy Dots Design
남아프리카
앱 사용 기간 7년 초과
2023년 11월 27일

Thank you for your help, always when I needd :)

Polka Beauty
영국
앱 사용 기간 3개월
2024년 1월 17일

Great service from Matja

PRATI
노르웨이
앱 사용 기간 거의 6년