Omnisend Email Marketing & SMS

05/22/2023 I had another positive support experience with Diego! A true professional and educator.

01/15/23 I had a concern about automation using the old email builder and what I needed to do as far as transferring to the new email builder, Diego did a great job of the show and tell and explaining how to make the transition. Again, I'm happy I chose Omnisend instead of another company.

09/26/2022 Update: Another awesome experience with support today. I was having a hard time understanding how to increase the number of automation flows without spamming. Diego had a lot of patience and helped me understand how to set the flows up without causing issues. Thanks, Diego!

06/29/2022 Update: Had the pleasure of working with Bassma today. I was having a hard time understanding the methodology of multiple automation flows and Bassma did an excellent job of explaining it. Once again, I was happy to have chosen Omnisend. 05/25/2022 Update: Once again I was paired with two great team members (Kristina and Baarath) who helped guide me through the process. I am so glad we chose Omnisend! Mike After realizing I had not written a review about my experiences with Omnisend since signing on, I felt compelled to do so today. After spending the better part of a month reading all the reviews, articles, and whatever else I could get my hands on. The decision was made to go with Omnisend about two years ago. While other platforms at the time may have had shinier objects to offer, the professionalism this team exhibited is second to none. I am a little older than most (60+) and have been in retail (brick and mortar) all of my life, so I look for things most do not. Each feature this group rolls out is organized, well thought out, and in the customer's best interest. Omnisend has figured out what most will never will. The secret of success is not expecting your customers to cater to you but to them! No, customers are not always right, but they are a necessary evil for survival. I wish I could remember everyone's name that has helped me get over all of the obstacles I put them through over the last two years; Kristina was my angel for this day; thank you, Kristina, for making me feel like a VIP (Very Important Person) today!

The customer service is amazing. Kristina, thanks for assisting successfully. Great job! Great customer service

Very easy to use app and the support is very helpful. Definitely recommend to small and big businesses. Special thanks to Luiz from the support team!

Does exactly what it says on the tin! Can't complain about anything. Works flawlessly. amazing customer service and product

Omnisend replies promptly and consistently, and I've had excellent assistance from Sila. She is incredibly accommodating and helpful, making my experience smooth and enjoyable. Keep up the outstanding work.

We've been using Omnisend emails for years and they are so easy to customize. Love the drag and drop! We've just started to use more marketing tools- such as automation and forms- and have found all of the help information very easy to follow. I love that Onmisend has 24/7 chat support, too. Maria was especially helpful and patient with helping me learn new tricks and giving me links to relevant information. Thank you!

Omnisend is a great little ESP for Shopify. Omnisend consistently upgrades their user experiences and provides timely support.

Great service from Luiz today. He was really helpful and knowledgable and gave me answers to my various questions. Thank you

LOVE this app!! Very user friendly and easy to navigate. When I had a problem understanding how to integrate discounts, Deniz was able to assist me without delay and came to my rescue when I needed help.
My problem was addressed and solved within about 10 minutes of my reaching out. Customer service is top-notch and I am confident that any future questions will be answered immediately.
Thank you, Deniz!!

great. very helpful.