Omnisend Email Marketing & SMS

Very easy to use thanks so much

switched from mailchimp, easy to use, some nice features i didn't have before,
templates look better my opinion, happy so far

I am certain that this is an excellent app. But very occasionally numerous issues occur whereby an app simply does not work. My initial issue was with Shaw, one of Canada's largest telecommunications companies. Shaw's spam filters had (wrongly) listed soundest as a spam associated company and froze my emails when I used the soundest name. Shaw is most certainly incorrect in this but it was still a nuisance to manage.
Then I had considerable difficulty in setting up the 'easy to use' system. Again I am sure that it is 'easy to set up' but perhaps not for me. The support staff at soundest support tried hard to resolve the issues and I am grateful for their assistance, but it was without any success. Sometimes even with the best will in the world things just do not work and it is best to move on.

Just finished setting up my first newsletter template and a subscribe pop-up on exit intent for Genius Lab Gear. The UI is incredibly smooth and well-designed. They barely sacrifice customization options to achieve this. I was also impressed that I could schedule the emails for any time and segment subscribers into many lists. I'm on the free plan and I think think that will be just fine for me until I see some serious growth!

Kayque was very informative and detailed when he helped me with all my questions while also being professional and timely. I highly recommend Omnisend's customer service!

I wanted to take a moment to share my incredible experience with the Omnisend email marketing app and, more importantly, the exceptional customer support provided by Baarath. As a webshop owner, finding the right tools for efficient communication with customers is vital, and Omnisend exceeded my expectations in every way.

When I encountered some challenges while using the app, I decided to reach out to their support team. To my surprise, I received assistance almost immediately, and it was Baarath who took charge of my query. Right from the start, he demonstrated a level of friendliness and professionalism that put me at ease.

What truly sets Baarath apart is his dedication to ensuring customer satisfaction. Not only did he provide step-by-step guidance, but he went above and beyond by creating two personalized videos that explained how to resolve my issue. I've never experienced such personalized support before, and I was genuinely impressed by the effort he put into helping me.

His deep understanding of the Omnisend app's features was evident as he walked me through the solutions. Baarath's patience, clear communication, and willingness to assist stood out throughout our interactions. He not only solved my problem but empowered me with knowledge that will undoubtedly benefit my webshop's email marketing efforts in the long run.

As for the Omnisend app itself, I can confidently say that it's a powerful tool for email marketing. The features are comprehensive and user-friendly, making it an ideal choice for businesses of all sizes. However, what truly solidified my loyalty to Omnisend was the exceptional customer support provided by Baarath.

In my opinion, Baarath's exceptional service deserves recognition. His commitment to helping customers succeed is commendable, and I wholeheartedly believe he should receive a raise for his efforts.

In conclusion, I wholeheartedly recommend Omnisend for its outstanding email marketing capabilities, but above all, for the incredible customer support experience exemplified by Baarath. If you're searching for an email marketing app that not only delivers exceptional features but also unparalleled customer service, look no further.

A big thank you to Baarath and the entire Omnisend team for making my journey as a webshop owner smoother and more successful. Your dedication is truly appreciated!

The app is pretty awesome, very easy to use like Mailchimp. Everything was going great, and I was loving the app. That is until I sent my very first Email to the subscribers Soundest gathered from our Shopify store customers. I've been using Mailchimp for years and never had an issue. However, with my first email with this App, it was stopped after about 20 minutes, because of poor metrics??? Like I said, never had an issue with my Mailchimp account, or poor metrics. I was considering ditching Mailchimp and using this as my new Newsletter program, but I don't know now. I have a huge list in Mailchimp that I haven't even imported yet. I only sent the email to what Soundest gathered from our shopify customers as a test. Anyway, disappointing, really like this app's features.

It's a great app. I love it,And with 15,000 free emails a month, it's great for small sellers. so good

Absolutely love this app! It is a must have for business owners that want to build a community and engage their customers!!!

This app is much better than Mailchimp, I can do so much more. They have great customer service that response right away. I recommend this app and it's a low monthly fee.