리뷰 (5,991)

전체 평점
4.7
평점 수준당 개수
  • 평점의 90%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2022년 1월 29일

Really good app, I have been using it for one year and I can definitely say it is way better than Mailchimp. Many options to choose from and very good, detailed insights.
The only thing it could be improved is the customer service though. At times you have to wait long before an agent takes on the conversation. I had to also explain my issue several times when agents switched as their shift was over and it is pretty frustrating when you need your problem to be solved as quickly as possible. Nevertheless, I recommend this app.

Realness of Beauty
이탈리아
앱 사용 기간 대략 2년
2022년 6월 21일

We switched from Mailchimp to Omnisend about 2 years ago becuase we wanted better analytics, integration and segmentation, and design capabilities for a reasonable price. Omnisend offers all of this, at a much more reasonable price than major competitors I researched. We get a fantastic click through and open rate with Omnisend, and their customer support is great. Nikola was very helpful to me yesterday when I had queries about the new email designer, along with being super friendly and polite.

Impulse Boutique
오스트레일리아
앱 사용 기간 대략 2년
2022년 1월 3일에 편집됨

By far, the single worst company we have dealt with in terms of customer support and overall service in the last 2 years since launching our Shopify site. This box doesn't provide enough space to list the catalogue of bugs, errors, sorry excuses, terrible customer service experiences or indeed the list of individual times (more than 100) in the last few months that we have had to contact support to do basic things such as create segments or send out simple SMS messages. Worst purchase of the year, hands down. We have since had contact from the management of Omnisend and our satisfied the above matters have now been resolved. Thank you.

SaveCo Online Ltd
영국
앱 사용 기간 대략 2년
답글 Omnisend개 2021년 12월 14일

Hello there! Thank you for taking the time to write a review.

We are sorry to hear that your experience didn't meet your expectations. We make it a point to be known for great customer service, so we would love to learn more about what specifically happened in your case. Our customer support team rep has reached out to you to further investigate the issues you were experiencing. We are looking forward to your reply!

2016년 8월 7일

This application is very user-friendly, no programming of guessing to create email campaigns, welcome email, abandoned cart emails. Somewhat new to eCommerce, after using BigCommerce, the Shopify Apps a great to help generate customers, etc without spending a lot of money-which new start-ups usually are unable to afford.

Fragranceoutlets
미국
앱 사용 기간 대략 2년
2022년 6월 29일

The people are really helpful whenever I try to solve an issue. I'm not a developer so had struggled a lot setting up our store but everyone was really quick replying to my questions and all the solutions worked out!

elago
미국
앱 사용 기간 대략 2년
2021년 12월 3일

I was looking for an inexpensive SMS app to market. Designs By Blyss a growing retailer and we needed to cut cost. I love that they have a free plan for customers based on visitors and clients. I was very surprised at the ease of use. The only thing I would change is the cost to send a text. One app was .03 cents and .15 for Omnisend. It is still very much worth it so far.

Designs By Blyss
미국
앱 사용 기간 대략 2년
2022년 1월 12일

OmniSend has been a good program. The editor was initially not as good as others I have used, but the have made it better over the 2 years we have used it. I am very happy with the app. The automations are terrific.

Burns Stainless
미국
앱 사용 기간 대략 2년
2014년 12월 8일

So far I'm impressed. I really like the fact it is easy to create a newsletter and pull your products from your store to showcase. The reason I'm not yet giving it a 5 Star Rating is I'm still trying to figure out how many emails successfully get delivered. My open rate seems to be low and when I send myself an email to test it hasn't yet been delivered. Time will tell but right now I think it is an efficient tool.

Southern Zoomer Online Store
미국
앱 사용 기간 대략 2년
2020년 11월 3일

When I finally got to sit down and chat with Omnisend they were so very very helpful! They are very knowledgable and my rep was able to walk me through all my questions. As a small business owner I am so pleased with have great people like Omnisend and Shopify to help grow our business. I have no prior skill or knowledge in this area but they make online business possible!

One Tooth Sarnia
캐나다
앱 사용 기간 대략 2년
2022년 11월 9일

Not perfect, there are missing functions and options but they have an amazing support and are always happy to hear suggestions for improvement.
Also, what is already there is quite as good as from the competition.
I would absolutely suggest to give it a try!

BeFox
네덜란드
앱 사용 기간 대략 2년