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I absolutely love Omnisend! The integration with Shopify makes managing emails for my online store seamless and efficient. Additionally, Karine's assistance was invaluable in setting up the app and she was extremely knowledgeable and helpful. Highly recommend for any ecommerce business.
Great customer service!
The support team is always helpful and thorough. The live agents are timely and knowledgeable. Agustin helped me with a tedious, at least for me, troubleshooting problem and helped me resolve all issues. Additionally, Omnisend Help documentation and instructions are detailed and easy to follow.
Omnisend is an easy plateform to use.
Scammers. Their support agent are kidding with people.
Hello there, and thank you for taking the time to submit your feedback about Omnisend!
We're sorry to hear about your negative experience with Omnisend. We deeply value your feedback and are devoted to addressing your issues and concerns.
Regarding your request, unfortunately there was a bit of misunderstanding from one of our team members but once that was clarified, we were happy to provide you with the desired refund.
Our customer's satisfaction is very important to us, and always pledge to resolve any issues encountered.
If there is anything else we can do for you to enhance your experience or would need any further assistance, please feel free to reach out support@omnisend.com and our team will be more than happy to assist.
Have a wonderful day ahead!
Baarath was so helpful on email!
Un support très réactif même pour ceux ayant l'offre gratuite !
Cette application est incroyable, une totale personnalisation accompagnée de toutes les options possibles !
Je suis conquis !
Absolutely incredible customer service, so detailed in their responses, I don't think I'm exaggerating when I say it's probably the best customer service I've ever had. So appreciated thank you, very easy to use the app and everything works great.
Just subscribed to Omnisend... Great first experience!
Had an issue with the currency setting that was immediately solved in lightning speed by Augustin :-) Thanks a million
Karine was great!