Omnisend Email Marketing & SMS

A really big thank you to our Customer Success Manager Gediminas who has been an incredible support to us this year, and whose recommendations have lead to us achieving fantastic results.
The tool itself is really easy to us and understand with useful templates and explanations to build out campaigns, automations and audiences. I highly recommend Omnisend!

We have been using this service for a while and have had nothing but great service from the team! Salma has been extremely helpful in assisting me with managing our SMS account and answering any concerns I had. Thank you Salma, we greatly appreciate you!

Jenny from Azio Corporation

We've used a few apps and this 1 is definitely the most user-friendly and the workflows that we set up has pushed our abandoned cart recovery rate up with 11%. Support from Nikola was also quick, friendly and very helpful.

I have been using this app for a few year now and very happy with it. Salma today helped me and she was very good

Well, I found myself working on email on a late Friday night and it is 3am-ish in Lithuania where Bassma helped me out. They have a great support even in non busy hours!

Having used a cheaper, albeit prettier, email marketing system, I am now an Omnisend convert. Nothing compares to Omnisend functionality, and when you use it to its full potential, it really does pay for itself and more. I had a query on segmenting my audience based on the radio buttons checked on a form and they were very quick to respond and solved my issue.
Take your time getting your templates right, so new campaigns are quick and easy to send out, and i really love the Split function on workflows!

used for many times, highly recommended, all the staff are so professional and helpful, you will realised all you want here.

Fair price and nice service. The product has updated much this year and I am getting more satisfied with it. Also, quick response.

Kamilla found a very simple solution to ensure that I had the correct settings in my shoplifty store to fix a non firing form. Great service

11 Months of Omnisend (lol... I like to use apps for a long time before giving a review) - I tried Omnisend 3 years ago, then I left and then came back and still here after 11 months. To be honest, I was a bit annoyed when the price went up from $16US to $20US (quite a lot for Australian $). So I started looking elsewhere and then to my surprise I really began to APPRECIATE all that Omnisend provided even with the high cost. So here are my reasons for staying and my appreciation for this OUTSTANDING email marketing & pop up etc. As a small business owner, I value feedback and reviews and therefore, I like to give one where one is due. 1. Easy to navigate Dashboard with detailed campaigns, automation, forms, audience set up and amazing reporting (e.g. overview & activity)
2. I found support staff to be helpful and prompt to respond
3. Creative & easy to use templates for campaigns and automations
4. BE SURE to set up (FREE) and verify your DNS for SPF & DKIM so your campaigns and automations shows your business name. This really helps with deliverability. Shopify helped me with this bit but Omnisend have tips for set up for specific domains. 5. Delete unnecessary/ non subscribers in your list for effective delivery. Hope you find this helpful as I know how frustrating it is to find apps that really works, especially for a small business. PS - Omnisend , please add the SMS options for Australia.