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I received great support from Baraath to fix my error in the creation of a form. I would love more features and easier management for store owners that are not marketers
We dont send much newsletters, but with omnisend, they make it easy and its well explained. 5 stars!
I'm very impressed with omnisend so far. Most of it is really intuitive but when I had a question I reached out to customer support expecting a reply in a few hours. Oskar replied within minutes, and it wasn't the typical 'Hello, we received your message and one of our representatives will get back to you shortly". Nope - it was Oskar asking me to clarify my problem further so can help. This was around 11:00 pm EST. In the morning, I had more questions and he responded again within minutes! He answered all my questions, and helped me get a much better handle of the software. I'm excited to see everything else Omnisend has to offer. I'm really impressed so far!
I stumbled upon a few issue to set up the form and also certain technical issue that cause the form to look off, but upon the writing in to the support, they walked me through on the setup and when I had issue with the formatting, the support team, in this case the Bassma, has been very supportive in resolving the issue. Happy to be their customer knowing the support there to help resolving all the issues.
This app is very intuitive and user-friendly. I love the live-chat feature because that means help is around all the time. Great app, definitely worth the investment!
Great customer support! Special thanks to Andrés who was super friendly and helpful. He went above and beyond to find the perfect solution for us. Highly recommended!
easy to use and good pricing, I have learned to build emails and segments. I like this email tool just fine, I have it one both my Shopify stores
I love using Omnisend, because they have great customer support! Luiz helped me very quickly today. Their user interface is really easy to use, so it makes sending emails enjoyable. I don't have to spend time learning a complicated website, because it's so clean and straight forward to begin with. I feel like Omnisend isn't as well known as other email marketing websites, but its quite the hidden gem and deserves more recognition.
Hello there,
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Omnisend and our dedicated customer support. We're committed to providing a user-friendly interface, and we're delighted that you find it easy to use. Your kind words motivate us to continue improving and striving to be the best in our field.
We appreciate your support and look forward to serving you even better in the future.
Very helpful staff and friendly user experience. It helps walk you through a set up guide for automations as well.
I used this app to help me manage my email marketing and re targeting. Worked like a charm! Try it, for real!