Omnisend Email Marketing & SMS , 리뷰 5,696개
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We needed a replacement for Mailchimp. Omnisend is a very well design product. It has excellently integration with Shopify. Getting started is very easy as it has a clearly defined process to guide one through. The various pricing scheme also makes it risk free to try and to pay a reasonable cost as you grow. Our fist campaign can be up and running in minutes. Omnisend will be part of our setup with our Shopify store. The good thing is that we can continue use Omnisend even if one day we move out of Shopify – as Shopify is getting more costly and less cost-effective.
So far so good. The app is pretty easy to use and I like the email layout that they already have. I also like I can see real time when future customers are on my sight and be selective to who you are planning emailing too.
No complaints.
Very useful and the integration to Shopify makes if ideal for a quick start. Also integrated with Zapier which makes it easy to work with other service providers too
First time user after changing from previous CRM. Really easy to use with great templates and amazing functions to better business
We encountered an issue with our account and received prompt and thorough help from Agustin & Salma. Thanks to their help, we were able to send out our email on time, and not miss a beat! Thank you!
Just got it set up. Love the "product picker" and creating an email is so simple and save tons of time over what we have been using. Was a little disappointed in time it took for support to get back to me. Upside is the tool is very easy to use and I had already figured out the answer by the time I heard back.
Would totally recommend.
not bad, good tool! helps with email marketing
So far, so good! We have only used this app for one email campaign, but it was easy to use. Will update review if things go south.
Omnisend has one of the best and fastest customer support I have ever had. It works great and the UI/UX is simple and straightforward. You will love using and working with it. Not overloaded at all. However, in my opinion, the team/devs should have more of an eye on the multi-language capabilities that Shopify markets offer. Transactional emails and most of the automations, apart from the abundant product automation, can only use the store's default language. This messes up the whole customer experience for international customers. Should be fixed soon please!
I have installed this APP, but I have been unable to contact the customer service staff. The customer service icon on the APP is always gray, and nothing happens after clicking it.
How can I contact customer service staff?
And I can't find any way to contact customer service staff on your official website. I'm waiting for your reply. Thank you so much.
Hello and thanks for taking the time to leave a review!
We appreciate your feedback and apologize for the inconvenience. We're glad you still were able to get in touch with us to report the issue. We're happy to let you know that the problem that prevented you from clicking the chat button is now resolved!
If you have any questions or need any assistance, do not hesitate to contact our Support Team, we are available 24/7 and can be reached via In-app chat or email at support@omnisend.com.
Have a good one!