Omtaler (5 944)
Raffiner
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Etter vurdering
I've just installed this app and used it to send out my first email! It seems to be really good hopefully :) Very easy to use and efficient and very customisable!
We use this application for all our email campaigns and automations. Their support, specifically Kristina has been amazing in helping us figure out technical issues we've come across with flying colors. Thank you, and keep up the great service!
Super easy platform. Made the whole process almost effortless. I chose Omnisend because of the ratings, and I can see why people love it.
I was originally using MailChimp, but due to issues with it failing to smoothly sync with Shopify to improve deliverability, I switched to Omnisend. My experience from the very beginning was excellent! It's user friendly, the team is extremely responsive, and is overall a great platform; functionally and aesthetically. So far I'm so happy I switched!
Best app to work with when you want more control over the content & personalization of your emails. Very patient & helpful customer service, thank you Bassma.
Great tech support. Baarath was knowledgable and helpful, so far Omnisend has been just what I am looking for.
They offered a free plan with 500 e-mails per month. That's what we needed. Then, they started charging me more and more every month based on the number of subscribers, regardless if they are active or not. When I complained about it, they told me to remove the subscribers even though we were not shooting any e-mails to them. That's shady.
Even though we were paying, we couldn't remove their logo from the e-mails. They're always forcing you to upgrade and once you're in, the next plan goes from $50 to $80! The plans you get on Shopify are gone!
UPDATE: This response is just BS. Your policy is not clear. You offered me a plan with 60k email per month and it doesn't show anything about the number of subscribers. I should be charged by the number of emails sent, not by the number of subscribers in my list. I had to pay for all subscribers even tho we shoot less than 100 emails.
Thank you for taking the time to provide us with your feedback. We apologize for any frustration caused by our pricing structure. Our pricing policy is based on the number of billable contacts you have, and this may result in changes to the monthly cost as the list size changes. We strive to be transparent about this in our communications and on our website.
In regards to your concern about inactive subscribers, we understand that it may seem unfair to be charged for them. However, we do need to account for them in our pricing structure as they are still part of your overall list size. This is the reason we do offer the option to remove those contacts to bring down the price. We believe this is a fair way to comply with our pricing policy and provide flexibility to our clients.
Regarding the removal of the Omnisend logo: as we have checked your account, we found it possible to remove it from your emails. We would be happy to assist you with this if you still have any issues!
We do offer different plans to suit the varying needs of our clients, and we understand that it may not be feasible for everyone to upgrade to a higher-priced plan. We will take your feedback into consideration as we continue to refine our pricing structure and offerings.
Thank you for choosing Omnisend as your email marketing platform. We appreciate your business and will continue to work hard to provide you with a top-notch service!
Great for my campaigns. Very happy with the results. Would recommend to anyone looking for consistent campaign marketing.
I finally started using Omnisend on my shop and I love the overall user experience, especially the editor.
BUYER BEWARE:
I UPDATED THIS TO THE PREMIUM PLAN AND FOUND IT DID NOTHING FOR ME. TODAY I WAS CHARGED AGAIN AS I HAVE BEEN BUSY MAKING AND FILLING ORDERS AND DID NOT GET TO REQUEST THE CHANGE IN TIME. I EMAILED RIGHT AFTER GETTING A NOTIFICATION THAT THEY CHARGED ME AND THEY TOLD ME THEY WOULD ADJUST THE ACCOUNT TO REFLECT THE CHANGE FOR NEXT MONTH INSTEAD OF REFUNDING ME FOR THE MONIES THEY CHARGED TODAY!