Omnisend Email Marketing & SMS , 5 693 vurderinger
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Worst support on Shopify! They have no clue what they are talking about. They kept switching with different agents giving multiple contradictory answers. Resulting in explaining the same thing over and over again, and losing potential subscribers in the meantime. They offered help from their technical support, but the technical team never helped. Over a week later: they will tell you to ask your own developer as their Technical Support is limited to acting only in internal situations! What a waste of time.
Greetings and many thanks for your review!
We're doing our best to provide you with accurate feedback, which requires our Support Team to escalate the problem to our Technical Department.
Following our Tech Team's examination, we determined that the issue is on your end. To ensure that the footer form captures and pushes subscribers to Omnisend, the form classes should be modified in the theme file. They are editable on your end only. As a result, our Technical Support team is unable to act on your behalf.
Our senior support representative has already contacted you with some additional information regarding this situation.
Have a fantastic day!
I wanted to leave a review to specifically thank Stéphane from the Omnisend staff for his quick and efficient assistance in resolving my issue. His dedication and professionalism is greatly appreciated.
Amazing service and results. I love the ability to design the pop-up forms, and all the details from timing, number of pop-ups. I would recommend this to anyone who is trying to reach their audience.
I recently started using Omnisend and encountered some self inflicted issues. However, Omnisend's support responded quickly and helped me find my way through the learning curve. Very responsive and helpful. Highly Recommend
Best App I have come across so far!! Has already helped me achieve so much in such a short time. Will be continue using this app!
This the best app for email marketing. I am full satisfied. I recommend this app to all the shopify sellers.
The interface and pretty and userfriendly. Many functions that I need some time to study these. It's a very good apps.
Just started and I am really liking this app. I was able to get my first email campaign out within 15 minutes from the app download. Very user friendly. Exactly what I needed. Thank you! Please visit and subscribe at justalittlecheaper.com
Steve
La verdad es que es bastante buena y agiliza muchos los procesos. He elegido varios flujos de trabajo y perfecto.
The best email marketing by far. Simple and easy to use. Perfect for start-up entrepreneurs. My store www.accessoriesndbeyond.com is doing really well.