Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 90% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
27 maart 2024

Works brilliantly, we have been using Omnisend for a few years now and it has always worked very well for us giving great analytics and excellent integration with Shopify.

Their customer service is very quick and super helpful to resolve our issues, we will continue to use them for a long time to come!

Mill Bank Coffee Co.
Verenigd Koninkrijk
Ongeveer 3 jaar gebruiken de app
8 april 2024

Fantastic customer service. Beran was very helpful with our authentication issues explaining everything step by step in a simple and easy way.

Asayu Japan
Japan
Meer dan 2 jaar gebruiken de app
Omnisend heeft geantwoord 11 april 2024

Hi there,

We're delighted to hear that you had such a positive experience with our customer service team. Providing clear and simple explanations to resolve your authentication issues is always our priority.

We appreciate your business and look forward to serving you again in the future!

30 april 2024

Omnisend truly has it all! It is beginner friendly and it top notch metrics that show how the app brings revenue to our store. The free plan version also includes so much as it is. It integrates seemlesly with Shopify. Their education libraries and blogs on marketing are also very helpful. What I love the most is their customer service. I always get quick replies from their team. Today especially Dilara went out of her way to keep following up with me, and even sent me a screen recording with instructions on how to fix my problem in under a couple minutes.

Honey & Daisy
Verenigde Staten
Bijna 2 jaar gebruiken de app
Omnisend heeft geantwoord 2 mei 2024

Hello there,

Thank you for your positive review! We're glad you find Omnisend beginner-friendly, with top-notch metrics and seamless Shopify integration. Our free plan offers extensive features, and our educational resources are helpful. We prioritize excellent customer service, and we're pleased Dilara provided quick and effective assistance.

If you need further help, don't hesitate to reach out!

25 maart 2024

Thnaks for Baarath, The response is very fast and all problems are solved perfectly.

Autelpilot
China
Meer dan 2 jaar gebruiken de app
23 april 2024

Dilara was extremely helpful. Great email marketing app. and very helpful support team.

Venus Health Co.
Australië
Meer dan een jaar gebruiken de app
Omnisend heeft geantwoord 25 april 2024

Hello there,

Thank you for your kind words! We're thrilled to hear that Dilara provided you with excellent assistance and that you find Omnisend to be a great email marketing app. Our support team strives to deliver top-notch service, and we're glad to hear we hit the mark with you.

If you ever need further assistance, don't hesitate to reach out. We're here to help!

29 april 2024

Beran provided exceptional support. Patient and helpful, Beran addressed my concerns promptly. His expertise and friendly manner made the experience a pleasure. Highly recommend!

Japanese-Online-Store (JOS)
Japan
Meer dan een jaar gebruiken de app
Omnisend heeft geantwoord 2 mei 2024

Hello there,

Thank you for your glowing review! We're thrilled to hear that our agent provided you with exceptional support. It's fantastic to know that Beran's patience and helpfulness in addressing your concerns promptly made for a pleasant experience. We appreciate your recommendation and are grateful for your kind words.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

Bewerkt 25 april 2024

The app for email mktng is the perfect match for my fashion ecommerce.
The customer service is amazing, right away answers, best problem solving ever! Though, I am frustrated as I cant afford up until now the payment plan fixed at 127/month, maybe they could offer a starters plan with more than 500 emails/month and less than the payment plan. a lower/starters fee for up to 3000 or 5000 mails, to be increased as the ecommerce scales Highly recommended!

piamontemadrid
Spanje
Bijna 3 jaar gebruiken de app
19 maart 2024

Quick support

bzyoo
Taiwan
Ongeveer 2 jaar gebruiken de app
22 februari 2024

Fantastic real help assistance by Kayque! I thought there was no way to solve the DNS records issue i was having, as i had entered all the dns records, however he found one error and my emails were back up and running within 10 minutes

Kultcha Collective
Australië
Bijna 5 jaar gebruiken de app
22 februari 2024

We're really happy with Omnisend's email marketing app for Shopify. It's made a big difference for us. Special thanks to Danielle Heck for her caring and super-professional one-on-one guidance. Her support has been spot on, helping us navigate through everything. We're really pleased with the outcomes and learning how to use the app has genuinely helped us get better at reengaging inactive customers. Cheers to Omnisend for boosting our email marketing efforts!

for the Ageless
Verenigd Koninkrijk
Bijna 5 jaar gebruiken de app