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We recently integrated Omnisend for email and SMS marketing on our Shopify store IKONIAN, and the experience has been excellent so far.
The platform is very intuitive, well designed, and makes it easy to set up professional email flows, pop ups, and automations without feeling overwhelmed. The email editor is clean, fast, and flexible, and the built in templates are actually usable out of the box.
What really stands out is how smoothly Omnisend integrates with Shopify and how clearly everything is laid out from subscriber growth to campaign performance. It feels like a tool built specifically for ecommerce, not a generic email platform.
We’re still early in our journey, but onboarding has been smooth and support has been responsive. Definitely a solid choice for brands looking to grow with email and SMS marketing.
Thank you for sharing your experience. We’re glad Omnisend’s intuitive design, ecommerce-focused features, and Shopify integration are making it easy to set up flows, automations, and campaigns without unnecessary complexity. It’s great to hear onboarding has been smooth and support responsive as you begin scaling your email and SMS marketing.
Omnisend is so easy to use for new shops and really helps you understand email marketing, We are very happy and looking to upgrade our plan soon.
It's great to hear that our platform is making email marketing feel approachable as you're getting started! When the tools are intuitive and help you learn along the way, you can build momentum fast. Exciting to hear you're ready to scale up!
Customer support was very quick, patient, and professional; they helped me resolve the domain verification issue.
Really appreciate you highlighting the team's work on this. Getting domain verification handled quickly keeps everything on track, and we're happy the team could make it smooth for you. Thanks for trusting us to help you through it!
Omnisend has been a good choice for my new brand. I used Klaviyo for a previous brand and I wasn't a fan of the interface or prices. Klaviyo ghosted me once I signed up for their service so that was the last straw for me.
Omnisend support has been responsive and helpful. It's pretty easy to set up emails and forms like spin the wheel email capture forms.
We appreciate you taking the time to share your experience. Moving from Klaviyo and finding Omnisend easier to work with is valuable feedback. We are glad setup has felt straightforward and that support has been responsive when you needed help. Helping teams launch efficiently and stay supported as they grow is a priority for us.
I am generally not good at setting up anything technical but was very relieved to find 24/7 chat support with Omni Send. I ran into some small issues (they seemed big to me) during set up and they helped me right through. I didn't have to watch 10 videos or go to an FAQ. An actual, competent person helped me right through! For that alone, I highly recommend.
Thank you for sharing your experience. We’re glad our 24/7 chat support could guide you through setup and help resolve issues quickly, without adding extra complexity. Making onboarding clear and accessible is an important part of helping you move forward with confidence.
Super, habe heute mal wieder eine schnelle effektive Unterstützung gehabt und wieder was gelernt, die meine Arbeit erleichtern. Und ich kann alles fragen, danke
Danke vielmals! We’re really happy to hear you received quick, effective support and picked up something new that makes your work easier. That’s exactly what we aim for, and you’re always welcome to ask questions anytime.
We have been using Omnisend for 3 Years now, after moving from Mailchimp. It is a fundamental pillar in our marketing tech stack, and we enjoy working with Omnisend. The customer success managers are always willing to help, but most importantly, they optimise for better growth.
Thanks,
Tom
Thank you, Tom. We’re grateful you’ve been with us for three years, and it means a lot to hear Omnisend has become a core part of your marketing stack after moving from Mailchimp. We’re especially glad our Customer Success team has been able to support and optimize your growth along the way.
Tried every email tool out there... Klaviyo, ActiveCampaign, Attentive, Privy... YOU NAME IT! Nothing comes close to Omnisend. Hands down the best in my opinion.
I'm saving about 30% off the cost of what my Klaviyo bill would be too!
Love hearing this, especially from someone who’s tried the full lineup of email tools out there! It means a lot to know Omnisend stands out not just in ease and performance, but in value too. Saving ~30% while getting more of what you need? That’s exactly the kind of win we love helping customers achieve. Thanks for trusting us with your marketing— here’s to making those savings work even harder for your growth! 🚀
After connecting to this provider and working with one of their agents I was able to resolve my problem within minutes. We look forward to a successful experience using this email marketing provider.
Minutes, not hours, that's what we aim for. 🙌 Thanks for the kind words about our support team. Excited to see what you build with your email marketing now that you're all set up!
Highly recommended EDM plugin. Their support is also very patient; they will provide best assistance regardless of whether you upgrade your plan or not.
Thank you for the recommendation. We’re glad Omnisend is making your email marketing easier and that our support team has been there to help every step of the way, no matter your plan.