Algemene beoordeling
4,8
Cijfers per recensieniveau
  • 90% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
29 april 2024

I received great help from Sanya. She was quick and thorough. I upgraded my plan to best accommodate my needs.

Wild Coast Kayaks
Zuid-Afrika
8 maanden gebruiken de app
Omnisend heeft geantwoord 2 mei 2024

Hello there,

Thank you for your positive feedback! We're delighted to hear that Sanya provided you with great help and that she was quick and thorough in assisting you. It's fantastic to know that you were able to upgrade your plan to better accommodate your needs with her guidance.

If you have any more questions or need further assistance, please feel free to reach out. We're here to help!

25 april 2024

Great support. Got connected with Karine. She was able to identify and resolve my concern quickly.

Be and beauty
Verenigde Arabische Emiraten
8 maanden gebruiken de app
Omnisend heeft geantwoord 2 mei 2024

Hello there,

Thank you for sharing your experience! We're glad to hear that you received great support and that our agent was able to quickly identify and resolve your concern. Providing efficient solutions is our priority, and we're pleased that Karine could assist you effectively.

If you have any more questions or need further assistance, feel free to reach out. We're here to help!

9 april 2024

My favorite thing about his app is the excellent customer support. The OS staff is very knowledgeable and works tirelessly day and night to answer my random and technical questions - all with an amazing attitude of service. I want to give a shoutout to some of these excellent support staff who have helped me many, many times: Agustin, Luiz, Diego, Sila, Didem, and Maria. Thank you for all your help.

Betterware America
Verenigde Staten
9 maanden gebruiken de app
Omnisend heeft geantwoord 11 april 2024

Hello there,

Thank you for your amazing feedback! We're delighted to hear that our agent provided you with such helpful assistance. We strive to make every step easy for our customers, and it's great to know that our team's knowledge and guidance made a difference for you.

We appreciate your business and look forward to serving you again in the future!

24 april 2024

Dilara is awesome!! She's a huge help.

Sky and Sol
Verenigde Staten
7 maanden gebruiken de app
Omnisend heeft geantwoord 2 mei 2024

Hello there,

Thank you for your feedback! We're delighted to hear that Dilara provided you with awesome assistance. We strive to offer exemplary service, and we're thrilled that Dilara's support was helpful to you.

If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

20 maart 2024

Beran was super helpful with the problem I had and the automations part is awesome!

MAB Lash
Verenigde Staten
11 maanden gebruiken de app
27 maart 2024

First, I think the Omnisend platform is robust and easy to use. I especially appreciate that what I design on the backend is generally what I see in the emails.

Second, the customer service is outstanding. I spoke with Eduarda, Agustin, and Maria -- and all of them were great. Agustin, in particular, was very responsive.

This company truly wants to be great, and it shows. Highly recommend!

The Wellness Company
Verenigde Staten
10 maanden gebruiken de app
7 februari 2024

I had an issue setting up the new requirements for email marketing and received extremely fast and helpful service from Baarath. A great program with great support.

D&L Airgun
Canada
Meer dan 5 jaar gebruiken de app
3 april 2024

Great app. All of the staff are very helpful. I have spoke with Agustin, Stefan and Maria so far and they are very great at helping your issues and needs! Excited to keep learning more about the app (just joined a few weeks ago!)

Keystone Farms Cheese
Verenigde Staten
8 maanden gebruiken de app
Omnisend heeft geantwoord 9 april 2024

Hello there,

We're thrilled to hear that you're enjoying our app! It's fantastic to know that Agustin, Stefan, and Maria have been so helpful in addressing your needs. We're excited to have you as a new member, and we're here to support you every step of the way as you continue to explore and learn more about our app.

Don't hesitate to reach out if you have any questions or need assistance—we're always happy to help!

10 februari 2024

Kayque was absolutely amazing. I had no idea how to set up my new DNS settings and the patience he took with me was above and beyond my expectations. THANK YOU!!!

Veo Essential Oils
Verenigde Staten
Meer dan 4 jaar gebruiken de app
12 februari 2024

Dilara was a huge help when I was trying to finish up my domain verification process and finishing setting up my email collection on the wheel of fortune, Thanks so much

Savvy Blings
Verenigde Staten
Ongeveer 4 jaar gebruiken de app