Omnisend Email Marketing & SMS

Just got in contact with their chat facility to ask some questions re setup of my discounts codes etc. Stefan was super helpful and made things much easier for me.

Lightning fast response times and super helpful customer service. I was helped by Didem and their knowledge and ability to explain in a simple and clear way to someone who knows very little about all of this will keep me a forever fan of Omnisend.

Have been using Omnisend for the past 2 years.
The tool delivers on the promise; and has been great for us so far.
Customer support is fast and correct (Melanie in our case) , a pleasure to work with.
Can highly recommend.

Great product, works well. Support is a breeze. We had an issue with verification of emails for sending using the new DMARK/DKIM setup, but Maria helped us solve it in a blink. Top support, great product.

I had a problem with completing the background color of my mail. I I messaged the support desk and within a few minutes I was helped by Berman. Berman indicated that he was going to check it and within a day I had a response again and I could solve the problem myself. Top service!

I'm just starting with Shopify and I installed this app to manage subscriptions. I must say it works very well. The customer care is fab. I contacted them and Sıla offered solutions to all my doubts.

Sila from Omnisend provided excellent customer service. Her promptness, clarity, and precise knowledge significantly contributed to resolving my issue. Her timely response demonstrated a notable commitment to ensuring effective support, while her clear communication made the incident resolution process smooth and comprehensible. Her expertise in understanding exactly what to do to address the issue was particularly appreciated.

THANK YOU!

Maria was great! She answered all my questions very quickly and without hesitation. Maria also sent me step by step instructions on how to find the information I needed as well as gave me additional information that will help me in the future!

So far so good can easily edit the flows and the customer team ( Stefan ) was of great help to set up the new DNS updates.

Baarath helped me resolve issues I had with ease and made sure to follow me up.. highly recommend !