Recenzje (5 910)

Ogólna ocena
4,7
Liczba recenzji z daną oceną
  • 90% ocen to oceny z 5 gwiazdkami
  • 5% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 1% ocen to oceny z 2 gwiazdkami
  • 4% ocen to oceny z 1 gwiazdkami
17 listopad 2016

Simple and very easy to use! I love it!

Onetrend
Stany Zjednoczone
14 dni korzystania z aplikacji
22 luty 2022

I am very pleased using this app. It's very easy to use and creating email campaigns has been effortless.

Cico Collection
Stany Zjednoczone
14 dni korzystania z aplikacji
15 maj 2018

very powerful tool, with a lot to accomplish it provides a great platform

General Crowns
Stany Zjednoczone
14 dni korzystania z aplikacji
13 czerwiec 2016

Easy to import list of subscribers, as well as add new ones. For someone with little experience in this domain, Soundest kept it simple and effective. Life saver for launching a new company and beginning a newsletter campaign with coupon codes and other promotions. Excellent mobile integration and design features. Again, simple, clean, effective.

Finleys Barkery
Stany Zjednoczone
14 dni korzystania z aplikacji
19 kwiecień 2023

Luiz was awesome. He helped me immediately and answered all my questions. App seems to be really good so far.

APRES JEUDI
Niemcy
14 dni korzystania z aplikacji
12 kwiecień 2017

Fantastic app which I would definitely recommend :)

Myimperialstore
Australia
14 dni korzystania z aplikacji
Edytowano 1 listopad 2023

Tolle App mit sehr eleganten und "cleanen" Newslettern. Mehr Vorlagen würden wir uns wünschen, damit wir die Gestaltung nicht immer zur Gänze selbst machen müssten.
Recht rascher Support, das klappt wunderbar.
Nachtrag:
Diese App wurde von uns deinstalliert. Danach wurden wir mit Mails bombardiert, Antwort auf unsere Fragen kamen jedoch nie. Erst als wir uns dann hier gemeldet haben, hat sich endlich jemand bequemt. Man hat nie Mails von uns erhalten, obwohl wir alles nachweisen können.
Wir hatten auch wochenlang Probleme mit der Aktualisierung unsere Kundendaten.
Fazit: Eigentlich eine durchaus gute App. Aber der Support ist das Wichtigste. Wenn der nicht reibungslos klappt, dann wird es enttäuschend. Wir haben keine Zeit, wochenlang hin- und herzuschreiben oder auf Antworten zu warten. Schade.
Wir glauben, dass manchmal hier Leute beim Support arbeiten, die keine Ahnung haben oder vielleicht nicht wollen.

der gute Heinrich
Austria
Około rok korzystania z aplikacji
Omnisend odpowiedział(a) 16 listopad 2023

Hello there, and thank you for taking the time to leave a review!

We are always working on creating new templates for our customers to enjoy and use, please keep in mind if you have a template that you really like, you may always save this and tweak to your liking for future emails.

As for the emails received regarding account deletion, such are expected as once the app is uninstalled, we remind customers that their account can be deleted after if this is not installed back or after 6 months of inactivity.

Our team has assured that you no longer receive such communication, as we understand how frustrating this can be.

We greatly appreciate your understanding on the matter.

If you should need any kind of assistance, please feel free to reach out to support@omnisend.com, and our team will be more than happy to assist.

We wish you and your store nothing but the best.

Have a wonderful day!

12 czerwiec 2020

Really easy to use interface and some great connectivity with Shopify ... Particularly like the unique code customer discounts. Was using MailChimp - this is so much better

Bloom Remedies
Wielka Brytania
14 dni korzystania z aplikacji
28 marzec 2019

Incredible application! Automatic customer list import for Shopify and easy to use. Teaches you how to scale up your business through email! Remarkable!

KoutheParea
Stany Zjednoczone
14 dni korzystania z aplikacji
Edytowano 14 kwiecień 2020

Terrible Customer Service, Delivery rates are below 2%, a huge drop since we moved from Mailchimp, but Omnisend are still happy to take US$500 per month for just storing our emails.

A lot of emails from Omnisend are auto marked as Spam by google, even emails we were receiving to our own email were regularly marked as Spam, definitely not an advert you want attached to your emails.

Omnisend let us know after we followed up with this issue, that they have a better server for other clients, and now they would move it to this where we would see immediate improvements. However too late for us.

It seems from all the 5 star reviews they capture, people are just as excited as we were about all the extras when first signing up, however these emails rarely get into customers inboxes. This 1 star review I am leaving was also a 5 star review up until now!

A huge disappointment, and their poor customer service management to rectify the issue shows what the Omnisend Brand really is, worthless.

Shocking - Folks do yourself a favour, try Klavyio, or check out Dot Digital for a Demo.

In the short term we used Mailerlite, and the immediate uplift in open/deliverability rates has increased massively, as well as our sales from Campaigns.

Hellodrinks
Australia
Około rok korzystania z aplikacji
Omnisend odpowiedział(a) 27 marzec 2019

We were just thrilled by your review, thank you so much for taking the time to share it. Our teams are working on new features every day, we already offer the unique omnichannel experience for our customers and a lot more good is about to come! Thank you for trusting Omnisend, in case you need any help our Support Team is available 24/7.
Customer Success Team