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Top level software already, but the customer service makes omnisend what it is. The (MANY) times I'm trying to do something very specific and needy to get an automation to run exactly as I need it to for my store's needs, I can easily send a quick question and somebody like Stefan answers within minutes with a solution. Every time I go through this, I'm blown away by the customer service's positivity and willingness to help.
Karine and Salma took good care of me and helped me get the first email setup properly with a automatic discount for the cart. So far like it a lot
Love! Love! Love! Thank you, guys! Great job!
Grateful for all the advice given by Andres, and honestly the chat with Andres helped me not to make further mistakes. I am happy with how things turned out and appreciate the immediate supports given.
Great App!
Simple to use. No need to know html coding, just simple drag and drop editor.
Value for money pricing plans!
awesome! I love that it automates my email marketing and the templates make it so easy.
This app is undoubtedly top class and it delivers a lot of functionalities. But it is the support that makes the real difference when compared with many other apps. The team is always there ready to support you and even when is night. Kudos goes to Kristina who very quickly helped me to configure correctly my multi-language popup configuration. It really helps to know that there is somebody always there to support you.
This review is based mainly on customer support. Only signed up in the last 24hours and have had a small issue with email verification but it was sorted out via live chat. Lots of youtube tutorials are available to help but the live chat crew are very responsive and, at least for myself, gave me the exact answers and guidance for everything I needed. At this moment I'm very happy with what this company provides - I read a lot of reviews and if your not sure go read some too but so far so good.
Olesia, was great. She helped me with a minor issue, but she was straight to the point and very efficient. Thanks so much!
OMNISEND is a very powerful software. We use this application for all our email campaigns and automations. The support team was excellent!