Avaliações (5.968)

Classificação geral
4,7
Número por nível de avaliação
  • 90% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
5 de agosto de 2024

Dilara not only helped my sort my issues setting up my first email but she sent me a screen recording to visually walk me through the whole process. Excellent customer service!! Very happy I've made the change

Rondelle Designs
Austrália
Aproximadamente 1 hora usando o app
Omnisend deixou uma resposta 8 de agosto de 2024

Hello there,

Thank you for your review! We're thrilled to hear about your positive experience with Dilara and how her extra effort, including a screen recording, helped you set up your first email smoothly. It's wonderful to know that our customer service has made a significant impact, making you feel confident about your decision to switch.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to support your ongoing success with Omnisend!

11 de julho de 2024

Amazing customer service, they're there to help you every step of the way. So grateful!

Out Came the Sun
Estados Unidos
17 dias usando o app
Omnisend deixou uma resposta 15 de julho de 2024

Hello there,

Thank you for your feedback! We're thrilled to hear that you're pleased with our customer service and that our team has been helpful every step of the way. We're here to support you, and if you need any further assistance, please don't hesitate to reach out.

We appreciate your gratitude and are here to continue providing excellent service!

31 de julho de 2024

Kayque was helpful and fast

ayuuki
Estados Unidos
3 meses usando o app
Omnisend deixou uma resposta 6 de agosto de 2024

Hello there,

Thank you for your feedback! We're glad to hear that Kayque was helpful and responsive.

If you need any more assistance or have further questions, please don't hesitate to reach out. We're here to help!

3 de agosto de 2024

J'utilise Omnisend pour paramétrer mes mails de Bienvenue, d'abandon de panier etc, et je suis très satisfaite de la plateforme.
De plus, leur service client est incroyable ! Je remercie Saleh pour sa précieuse aide, qui en à peine 10 minutes à résolu tous mes problèmes.

Puppyccino
França
18 dias usando o app
Omnisend deixou uma resposta 6 de agosto de 2024

Bonjour,

Merci pour votre avis ! Nous sommes ravis d'entendre que vous êtes très satisfait d'Omnisend pour la configuration de vos mails de bienvenue, d'abandon de panier, et plus encore. C'est formidable de savoir que notre service client vous a impressionnée et que Saleh a pu résoudre rapidement tous vos problèmes.

Si vous avez d'autres questions ou besoin d'assistance supplémentaire, n'hésitez pas à nous contacter. Nous sommes là pour vous aider !

8 de agosto de 2024

App is good, Dilara helps a lot when I'm stucked at a problem. Really appreciated.

AWDEBiKE
China
2 dias usando o app
Omnisend deixou uma resposta 12 de agosto de 2024

Hello there,

Thank you for your feedback! We're glad to hear you find the app helpful and that Dilara was able to assist you when needed.

We appreciate your kind words!

24 de maio de 2024

I have been using Omnisend for over a year now and really love it! Their offers keep improving (I love the new review feature) and their customer service is great. I have been helped by many different service agents and they are all friendly and helpful. Would recommend!

Eat by Alex
Suíça
Aproximadamente 1 ano usando o app
Omnisend deixou uma resposta 27 de maio de 2024

Hello there,

Thank you for your review! We're thrilled to hear that you've been using Omnisend for over a year and that you love it. It's great to know that you appreciate our continuous improvements, such as the new review feature, and that you find our customer service great. We're glad to hear that our service agents have been friendly and helpful. Your recommendation means a lot to us!

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

10 de outubro de 2024

Great !!!! Une équipe active qui nous prend au sérieux, et ce pour chaque demande. Je pense continuer avec cette application encore longtemps.

La Boutique De Stoïcisme France
França
25 dias usando o app
Omnisend deixou uma resposta 12 de outubro de 2024

Merci beaucoup! Thrilled to know you’re sticking with us, don’t worry, we’ll keep the great service rolling, no snooze buttons here! 😄

1 de agosto de 2024

It's a great app for recovering abandoned carts. Easy to set up workflows. Value for money.

Epiphany Apparel
Austrália
2 dias usando o app
Omnisend deixou uma resposta 6 de agosto de 2024

Hello there,

Thank you for your review! We're pleased to hear that you find the app effective for recovering abandoned carts and easy to use for setting up workflows. It's great to know that you see it as good value for money.

If you need any further assistance or have more questions about utilizing additional features, please don't hesitate to reach out. We're here to help!

22 de maio de 2024

Easy to use with excellent integration and great customer service - always helpful when you get stuck on something. Was helped today by Maria who was great. Highly recommend Omnisend.

BAM Store + Space
Reino Unido
Mais de 1 ano usando o app
Omnisend deixou uma resposta 27 de maio de 2024

Hello there,

Thank you for your review! We're delighted to hear that you find Omnisend easy to use, with excellent integration and great customer service. It's wonderful to know that Maria was able to assist you effectively.

We appreciate your recommendation and are here to help whenever you need assistance.

30 de maio de 2024

I just started using this app and so far every problem I ran into customer service has been such a big help literally every step of the way. Seriously 5 stars to customer service thank you Maria!

Must Buy Finds
Estados Unidos
3 meses usando o app
Omnisend deixou uma resposta 3 de junho de 2024

Hello there,

Thank you for your review! We're delighted to hear that our customer service has been a big help with every problem you've encountered.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!