Avaliações (5.991)

Classificação geral
4,7
Número por nível de avaliação
  • 90% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
25 de novembro de 2018

Works fine until they randomly suspend your account without letting you know that it was suspended or why. There is a contact support button in two locations that doesn't work. Hours and hours of work just down the drain.

Media Revive
Estados Unidos
4 dias usando o app
Data de edição: 28 de abril de 2019

Doesnt have standard features such as sending a file via attachment, when i ask to cancel having only signed up less than 24 hours before i was informed im not entitled to a refund as i had already sent an email out to my subscribers. I sent it out to test the email set up after what i thought i was on a trial period i feel i was conned into then having to pay a monthly fee to trial it. NOT HAPPY ...

Shabby Nook
Reino Unido
3 dias usando o app
Omnisend deixou uma resposta 29 de abril de 2019

Terribly sorry to hear about your experience, we will help you resolve all the issues you are having. Our Customer Support Team have already reached out to you to inform ...

19 de fevereiro de 2019

I used the trial version of this app. I think they done a fantastic job at creating rules and interface/UI. However they didn't pay attention to how email system work. You will ruin your domain reputation if you use them as they source all emails from the same IP address (which means all your emails to customers will end up in JUNK folder). They have no solution for this and thus the whole ...

Goxcase
Emirados Árabes Unidos
3 dias usando o app
17 de maio de 2021

if you don't have a credit card do not unstill this app it's a waste of time since they do not accept PayPal as payment! and that is absolutely sad it looks nice. In order to delete their signature at the end of the email templte you have to upgrade and I couldn't. For that reason, I'm out.

Xenium
Países Baixos
2 dias usando o app
Omnisend deixou uma resposta 20 de maio de 2021

Hi, and thank you for your review. We are really sorry for the difficulties you've experienced and we will pass this feedback on to our responsible department.

18 de dezembro de 2018

They Have a ridiculous payment cancellation method, after uninstalling the app you have take days to cancel the contract and credit card billing.

Posh Fashion Gals
Singapura
1 dia usando o app
25 de junho de 2021

Wanted to use it for sms marketing since SMS bump was not working properly for me. Setup a 15 min abandoned cart SMS flow. Over 2 days I had 8 abandoned carts, didn't send out a single SMS. lucky that I didn't subscribe or buy SMS credits

Draw my Pet India
Índia
1 dia usando o app
Omnisend deixou uma resposta 12 de julho de 2021

Hi - thanks for taking the time to review the platform and we're sorry to hear this. Our Support and Tech team are currently investigating the issue and will work with you to ...

3 de janeiro de 2019

It wont let me send emails due to having a hotmail account. It keeps telling me i need to get a new account which isnt going to happen

Moringa Rose
Estados Unidos
Aproximadamente 23 horas usando o app
Data de edição: 6 de abril de 2017

I am certain that this is an excellent app. But very occasionally numerous issues occur whereby an app simply does not work. My initial issue was with Shaw, one of Canada's largest telecommunications companies. Shaw's spam filters had (wrongly) listed soundest as a spam associated company and froze my emails when I used the soundest name. Shaw is most certainly incorrect in this but it was still ...

Side Street Studio
Canadá
Aproximadamente 7 horas usando o app
9 de fevereiro de 2019

Limited services and support for businesses using 'Buy Button' only. If you do not have a regular Shopify plan, you cannot trigger automation or create sign-up forms on your website. Very disappointing.

Goldpaint Photography
Estados Unidos
Aproximadamente 5 horas usando o app
9 de julho de 2021

Waste of time and impossible to connect my store. What a joke. just to connect my store they have to elevate my ticket to tech support. PASS ON THIS - I will find something else

T&C Floral Company
Estados Unidos
Aproximadamente 3 horas usando o app
Omnisend deixou uma resposta 7 de setembro de 2021

Hi there! Thank you for taking the time to rate the Omnisend App and leave a review. We can see our Support and Tech Team looked into your account and provided video ...