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Great service from Kristina on setting up a new workflow! Quick, efficient and knowledgeable. Thank you
I recently switched to Omnisend - this is a powerful tool and the support team is extremely helpful (even when starting with a free account). I had some more advanced segmentation to create and the support agent Sarah stayed with me offering suggestions and checking my work to ensure it was set up right. This tool can do far more than most of the CMS/Email Marketing apps on Shopify. If they keep up this level of service and great functionality, they'll own the market in no time!
I got in touch with the support team, and Tiana quickly resolved my issue on the weekend. Great Support
The greatest app I've ever tried by far . Easy to use, with everything pre built, makes it easier for even an absolute beginner to master the art of Email Marketing.
And the best part...They have an excuisite customer service. They've helped me with all my questions (setup, automations, pricing) quickly and effectively! Salma helped me pick the right plan for our needs and answered all my questions regarding the set up of automations for our business.
Don't think it for a minute, just install it !
Hey there,
Thanks a bunch for sharing your awesome review of our app! We're stoked to hear that it's the best one you've ever tried for Email marketing. Making it user-friendly, especially for beginners, is something we've worked hard on, so we're thrilled that you found it easy to use with all the pre-built features.
It's fantastic to know that our customer service rocked your socks off! We pride ourselves on providing top-notch support, and we're delighted that Salma could help you out with everything from setting up to automations and pricing. We'll make sure to give her a pat on the back for a job well done.
We can't thank you enough for encouraging others to give our app a shot. Your trust and endorsement mean the world to us, and we're committed to keeping up the good work and keeping you satisfied.
If you ever need any more assistance or have more questions down the road, don't hesitate to give us a shout. We're always here to lend you a hand!
Unglaublich Lange Ladezeiten! Fehlerhafte Funktionen!
Ich bin in letzter Zeit Sehr unzufrieden mit dem Support.
Lange Wartezeiten auf Rückmeldungen und dann kommen antworten , mit denen man nichts anfangen kann.
Bei diesen überteuerten Preise der App, erwartet man wenigstens einen besseren Support.
Aktuell bin ich sehr unzufrieden und kann Omnisend nicht weiterempfehlen!
Hello! Thank you for sharing your recent experience with our support team. We apologize for the frustration you encountered. Your feedback is valuable, and we'll take it into consideration while improving the quality of our service.
Regarding your inquiry about sending newsletters that redirect to your Amazon products and offering discounts, you can include Amazon links in your newsletters. However, implementing automatic discounts for Amazon products via Omnisend is not currently supported. We have noted your request for future consideration.
We hope you'll consider giving us another opportunity to meet your expectations. If you have further questions, please don't hesitate to reach out.
Moving away from Mailchimp and using Omnisend now. Love the interface and capabilites of this App
I just used Omnisend to send my first email newsletter! The templates were really intuitive and it took a fraction of the time that I spent trying out other much more complicated marketing software campaigns. So far its a win!
so far so good! this is my first time sending auto emails and I have to say Omni made it easy and fun
Die App funktioniert grundsätzlich wirklich sehr gut und auch wenn ich mal Fragen hatte, hat mir der Support, in dem Fall Daryna, sehr gut und kurzfristig geholfen. Sehr umfangreich und bedarfsabhängige Bezahlung finde ich auch sehr gut. Die Auswahl der Templates und die Möglichkeit, Newsletter für mehrere Shops kopieren zu können, wäre noch verbesserungswürdig.
I love it. Professional application and very easy to use. Thanks.