Avaliações (5.987)

Classificação geral
4,7
Número por nível de avaliação
  • 90% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
16 de fevereiro de 2024

I am extremely impressed with Omnisend, even though I'm a website designer I have no experience with Shopify, so this is my first Shopify store. I was really dreading the back-end stuff like email automations, but setting up Omnisend was sooo easy! It took me literally less than an hour to configure and design every workflow and automation emails, which look amazing!

I also had a positive experience with the support team member called Kayque, I used the live chat at like 1 am and was given advice within 5 mins. He also checked up on me the next day to make sure I was good, which is probably the first time that has happened with any service. So overall super impressed with Omnisend, and I'm very comfortable with interface already, looking forward to growing my business with Omnisend.

Local Puzzle
Reino Unido
4 meses usando o app
Data de edição: 16 de janeiro de 2024

Omnisend is a superb app. Incredibly flexible and complete. Their support is stellar! My account was hacked and Maria helped me gain control of it immediately. Thank you, Maria! --- months later, once again Omnisend came through with more stellar support. Fast, friendly, and efficient. Thank you, Sila!

XGuitars
Estados Unidos
Mais de 5 anos usando o app
22 de maio de 2024

Simple flows, quick to get up and running and when you run into a road block its nice to have chat support answer quickly :) Both Karine & Eduarda provided amazing support.

Ivor Health Labs
Estados Unidos
18 dias usando o app
Omnisend deixou uma resposta 27 de maio de 2024

Hello there,

Thank you for your review! We're thrilled to hear that you find Omnisend's flows simple to set up and quick to get running. It's fantastic to know that our chat support team, including Karine and Eduarda, provided amazing support when you encountered roadblocks.

If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!

5 de março de 2024

Beran was very responsive, he always responds in less than 30 minutes and ensures that your problem is resolved as quickly as possible and that you do not need anything else.
I am very satisfied with the omnisend support! Thank you Beran !

Benoa
França
Mais de 2 anos usando o app
15 de dezembro de 2023

Definitely my favorite email marketing app and I've tried Mailchimp, Klaviyo, Privyy, Beehive, you name it. Easy to use and gets results everytime. Also their support team is amazing.

The Afropolitan Shop
Estados Unidos
Aproximadamente 2 anos usando o app
6 de dezembro de 2023

I had Karine help me today. Fantastic job, the app had been set up (by me wrongly) but sending out a discount code I didn't want or couldn't find. She went to work and found exactly the source to enable me to change it! Absolutely fantastic job so glad to have this company onboard with my shop

the Housite UK
Reino Unido
Aproximadamente 1 ano usando o app
3 de janeiro de 2024

SO much better than other platforms I have used in the past. We switched to Omnisend Feb of 2023 and our email sales and open rates have gone up exponentially. Super user friendly, quick & helpful customer service. I do wish that you got more reporting features/metrics in the basic version without having to upgrade to pro but overall very satisfied!

OS1st
Estados Unidos
11 meses usando o app
15 de fevereiro de 2024

Karine helped us troubleshoot our first campaign, even provided step to step instruction on how to fix discount block, very quick response. Augstin helped in another shift for email campaign testing and finalizing. Very helpful team, both are fast and helped us in details to solve the issues. Thank you!

Enerex Botanicals
Canadá
Mais de 1 ano usando o app
14 de fevereiro de 2024

I have used this email service for over 4 years and it is SO user friendly. The customer service is also TOP NOTCH. I'm not very computer literate, so when something needs to be programmed, I need to be walked through like a baby. Recently, Didem was INSANELY patient as they walked me step by step with updating my domain. They were AMAZING!!

SoCal Legends
Estados Unidos
Quase 3 anos usando o app
28 de março de 2024

Kayque made the whole authentication process very simple and guided me with ease through the steps that I couldn't quite understand on my own. Very knowledgable, I would recommend Kayque's service to anyone in need!

The Infinite Bath
Estados Unidos
9 meses usando o app
Omnisend deixou uma resposta 1 de abril de 2024

Hi there,

Thank you for your amazing feedback! We're delighted to hear that our agent provided you with such helpful assistance. We strive to make every step easy for our customers, and it's great to know that our team's knowledge and guidance made a difference for you. We appreciate your business and look forward to serving you again in the future!