Avaliações (5.968)

Classificação geral
4,7
Número por nível de avaliação
  • 90% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
16 de fevereiro de 2024

I am extremely impressed with Omnisend, even though I'm a website designer I have no experience with Shopify, so this is my first Shopify store. I was really dreading the back-end stuff like email automations, but setting up Omnisend was sooo easy! It took me literally less than an hour to configure and design every workflow and automation emails, which look amazing!

I also had a positive experience with the support team member called Kayque, I used the live chat at like 1 am and was given advice within 5 mins. He also checked up on me the next day to make sure I was good, which is probably the first time that has happened with any service. So overall super impressed with Omnisend, and I'm very comfortable with interface already, looking forward to growing my business with Omnisend.

Local Puzzle
Reino Unido
4 meses usando o app
7 de fevereiro de 2024

I had an issue setting up the new requirements for email marketing and received extremely fast and helpful service from Baarath. A great program with great support.

D&L Airgun
Canadá
Mais de 5 anos usando o app
16 de janeiro de 2024

Sila was a very great help to me. I could never have done the changes without her! Top customer service! Thank you ! Happy customer:-)

RAUMTRAUM - Skaber personlige hjem
Alemanha
Aproximadamente 5 anos usando o app
27 de março de 2024

First, I think the Omnisend platform is robust and easy to use. I especially appreciate that what I design on the backend is generally what I see in the emails.

Second, the customer service is outstanding. I spoke with Eduarda, Agustin, and Maria -- and all of them were great. Agustin, in particular, was very responsive.

This company truly wants to be great, and it shows. Highly recommend!

The Wellness Company
Estados Unidos
10 meses usando o app
17 de novembro de 2023

After switching email platforms due our old platform being discontinued, we've been using Omnisend for over a year now and are very happy with the platform's functionality and excellent customer service. The email automations are very flexible and allow for more conditional logic vs. similar platforms. Recently, we had some questions on emails that were failing (due to the email address, not us or Omnisend) and Sila on the Omnisend support team was very helpful and friendly. Thank you Omnisend for creating an affordable platform that far surpasses other platforms from a service and functionality standpoint!

WIT & WEST
Estados Unidos
Mais de 1 ano usando o app
15 de janeiro de 2024

We have been using Omnisend for years now for our ecommerce store. We are very pleased with the email design, segmentation, automation capabilities and what's more they also have an excellent customer service. Most recently I needed to reach out to their customer support team regarding a new form I was building and Maria was an absolute superstar to answer all my questions in no time.

Pippadu
Hungria
Mais de 2 anos usando o app
17 de abril de 2024

I love this app and the wonderful service. The most attractive function is the Live View activities, I can analyze the customers' data easily.

FNTCASE OFFICIAL
Estados Unidos
Aproximadamente 1 ano usando o app
Omnisend deixou uma resposta 22 de abril de 2024

Hello there,

Thank you for your positive feedback! We're glad you're enjoying our app and finding value in its features.
If you ever need assistance or have any questions, don't hesitate to reach out. We're here to help!

17 de março de 2024

Great App!

This has really helped boosting my marketing campaigns.
Beran from support was very friendly and professional.

Berryconcept Shop
Países Baixos
Quase 2 anos usando o app
15 de fevereiro de 2024

Karine helped us troubleshoot our first campaign, even provided step to step instruction on how to fix discount block, very quick response. Augstin helped in another shift for email campaign testing and finalizing. Very helpful team, both are fast and helped us in details to solve the issues. Thank you!

Enerex Botanicals
Canadá
Mais de 1 ano usando o app
14 de fevereiro de 2024

I have used this email service for over 4 years and it is SO user friendly. The customer service is also TOP NOTCH. I'm not very computer literate, so when something needs to be programmed, I need to be walked through like a baby. Recently, Didem was INSANELY patient as they walked me step by step with updating my domain. They were AMAZING!!

SoCal Legends
Estados Unidos
Quase 3 anos usando o app