Avaliações (5.921)

Classificação geral
4,7
Número por nível de avaliação
  • 90% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
31 de janeiro de 2024

Dilara was great! She helped me get the DNS and TXT records all corrected as I was nearly going insane trying to figure it out on my own. Thank you so much!!!! :D

New-Breed
Estados Unidos
Mais de 4 anos usando o app
13 de novembro de 2023

I had an issue that required customer support, and even though I was upset they were patient, friendly, and helpful. They were very fast with responses too, with multiple people jumping in to help me out so the issue could get resolved quickly. Would definitely recommend them!

Vectortshirtdesigns
Estados Unidos
Aproximadamente 1 ano usando o app
30 de janeiro de 2024

Customer support is excellent. Love how you can edit all the emails and give your own look and feel!

BABOUX
Estados Unidos
Aproximadamente 1 ano usando o app
31 de janeiro de 2024

Great customer service. They walked me through what I needed in about 20mins (setting up code on the back end of shopify). Thank you!

L Royalty Clothing
Estados Unidos
Aproximadamente 1 ano usando o app
10 de fevereiro de 2024

Kayque was absolutely amazing. I had no idea how to set up my new DNS settings and the patience he took with me was above and beyond my expectations. THANK YOU!!!

Veo Essential Oils
Estados Unidos
Mais de 4 anos usando o app
25 de janeiro de 2024

I had an issue with linking the correct FB link to my Omnisend account and Barrath stayed with me every step of the way to make sure I completed everything correctly. He even took the time to create screen recordings for me so that I can have a visual walk through. We need more employees like him. Thanks again for all that you do.

All That Plus More
Estados Unidos
8 meses usando o app
27 de novembro de 2023

Customer service team is always quick to respond and very helpful. Worked with Luiz today and he got me what I needed right away

Idaho Livin
Estados Unidos
Mais de 4 anos usando o app
16 de outubro de 2023

Excellent and quick response to any challenges I have faced setting up work flows and creating emails. Baarath from the support team was excellent he took ownership of the issue I was having and solved it quickly.

C.W. James
Austrália
Aproximadamente 5 anos usando o app
4 de março de 2024

I am very grateful to Beran, a customer service representative of Omnisend. I asked a relatively complicated question about segment creation, and he helped me solve the problem very patiently. Thank you so much ! Beran

Storyjewellery
China
Mais de 2 anos usando o app
27 de janeiro de 2024

I love Omnisend for my bulk emailing. Their customer service is swift and thorough as well. Sanya helped me at 1 am with something I was having trouble understanding. She responded almost instantly each time I sent her a question. She explained everything in detail with pictures to help me navigate! Customer service is a big deal to me and she definitely gets an A+!

Teddy Bee's Wax Co.
Estados Unidos
5 meses usando o app