Avaliações (5.967)

Classificação geral
4,7
Número por nível de avaliação
  • 90% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
23 de setembro de 2024

Learning anything new can be challenging, but when you have the support of a good team, like that at Omnisend, it helps reduce the frustration and learning curve! Sometimes it's the simplest things that trip us up, but the folks at Omnisend treat each concern as priority and offer their support in any way. Even if it's simply to confirm my understanding of a process, to me that's an important step as I move forward.

My Dog Shops Here
Estados Unidos
3 meses usando o app
Omnisend deixou uma resposta 25 de setembro de 2024

Wow, this review is so wonderful that I’m starting to wonder if it’s not my mum behind the account! 😂 Jokes aside, feedback like this truly makes our day and motivates us to keep pushing forward. Thank you for your kind words—we’re always here to support you!

19 de setembro de 2024

I've been using this app for a few months now and it's been great. I have used a few different email automation apps in the past, and they were clunky to work with or didn't have the features I needed.

Today, I was trying to do something with my audience segments and couldn't figure it out on my own. I reached out to the customer service chat for help, not really expecting to get more than what I found in the troubleshooting articles.

But I was pleasantly surprised!

Kayque was incredibly patient while helping me figure out some logistics when it came to sign-up forms and audience segments. In the end, we were able to find a resolution for my inquiry. He answered all my questions and didn't quit until we figured it out together. I appreciate his determination to ensure I had all the info I needed to achieve my goal.

Great customer support, guys!

The Outdoor and Defense Store
Estados Unidos
Aproximadamente 1 mês usando o app
Omnisend deixou uma resposta 23 de setembro de 2024

Thanks for the awesome review! We’re thrilled to hear that Kayque had your back with those audience segments, customer support is our middle name! If you ever need more help or have questions, don’t hesitate to reach out. Happy marketing, and we’re so glad to have you on board!

9 de setembro de 2024

Appreciate Dilara's good service. Will definitely keep using you guys plug-in.

openroad4wd.com
Estados Unidos
Mais de 3 anos usando o app
Omnisend deixou uma resposta 16 de setembro de 2024

Customer support might not be our middle name, but it’s definitely our specialty! 😄
Thanks for the kind words about Dilara’s service. We’re glad you’re happy with our plug-in and look forward to assisting you again!

9 de setembro de 2024

The Omnisend team is easy to contact if I need help. Sila has been a great help with some recent questions while trying to set up a landing page!

Come By Noon
Estados Unidos
Quase 3 anos usando o app
Omnisend deixou uma resposta 16 de setembro de 2024

Thanks a ton for the awesome review! We're so glad Sila could save the day with your landing page setup. If you ever find yourself in need of more help, we’re always here. Remember, we're just a click away, like a superhero squad, but with fewer capes and more coffee! :)

8 de agosto de 2024

I went on the app because I needed to email my customers. I received a message that there were issues with my DNS. Kayque helped me to understand what I needed to do to resolve my issues. He double-checked what I had done and said I was good to go. I'm very thankful to him and all the support I've received over the years from the Omnisend tech support staff.

Sweetie's Nature Shop
Estados Unidos
Quase 3 anos usando o app
Omnisend deixou uma resposta 12 de agosto de 2024

Hello there,

Thank you for sharing your experience! We’re delighted to hear that Kayque was able to assist you effectively with your DNS issues.

We appreciate your continued support and are here for any future needs you may have.

12 de setembro de 2024

The app and layout is very well organized with a clean interface and their chat support is quick to respond with helpful advice and great articles to do a deeper dive into best practices. We are very pleased with the metrics from our emails and the signup from variety that can be added to the website. Omnisend has been a great choice.

Pillow Strap
Estados Unidos
12 meses usando o app
Omnisend deixou uma resposta 16 de setembro de 2024

Your review is so fantastic, we might just print it and hang it in our office! 🖼️
We’re thrilled you’re pleased with the app, support, and results. If you need anything else, just let us know!

21 de agosto de 2024

awesome and quick help, Didem was very competent and helpful. I looked for a solution for long time which he solved in one mail. Great service!

Ciuciu Art
Áustria
Quase 3 anos usando o app
Omnisend deixou uma resposta 26 de agosto de 2024

Hello there,

Thank you for your review! We're delighted to hear that Didem provided quick and competent assistance, solving your issue efficiently. We're glad to have been able to provide you with great service.

If you need any more help in the future, just let us know—we're here for you!

22 de outubro de 2024

Kayque was very helpful and guided me thru changing my email. It was a complicated processs I didn't understand and his guidance was most appreciated.

Olde Tyme Marketplace
Estados Unidos
Quase 5 anos usando o app
Omnisend deixou uma resposta 24 de outubro de 2024

Thank you for your kind words! We’re glad Kayque could help you navigate the email change, sometimes it feels like a maze! If you ever need more assistance, we’re just a message away! 😊

9 de outubro de 2024

Very easy to use! Their tutorials are amazing and simple. Already has made an impact on my business.
Highly recommend over any other platform (I have tried many).

Kelly's Creations
Portugal
Aproximadamente 1 mês usando o app
Omnisend deixou uma resposta 12 de outubro de 2024

Thank you so much! We’re over here doing a little happy dance knowing our tutorials made a difference! 💃 Glad Omnisend stood out after trying so many other options, here’s to more success ahead for your business!

22 de agosto de 2024

Dilara was extremely helpful with assisting me with understanding automations + form features. Not only was Dilara super kind and patient but she took the time to listen to what I needed help with and solved the problem the first time around. Step by step easy video response. straight forward. Customer service was serving. Looking much more forward to using ominsend to maximize and set up a solid framework for my business back end.

Thank you Kindly. Dilara

THESHIRTROOM
Estados Unidos
3 meses usando o app
Omnisend deixou uma resposta 26 de agosto de 2024

Hello there,

Thank you for your thoughtful review! We’re so pleased to hear about your positive experience with Dilara and how she effectively assisted you with understanding automations and form features. It's great that her kindness, patience, and clear video response helped you feel more confident about using Omnisend to enhance your business operations.

We look forward to continuing to support your journey towards setting up a solid framework for your business. Thank you for choosing Omnisend!