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very easy to use.
Thanks for the great feedback! 😊 Our goal is to make it so easy—and so good—that it’s almost boring. Glad to see we’re hitting the mark!
I'll admit I was frustrated after getting an email about issues with my sender domain. I was sure that I had updated the settings and if it was still wrong, I didn't know why. Saleh with support offered to take a look and after reviewing the screen shot I sent, they guided me to exactly what next steps to take. I completed the updates successfully and felt really good at the support I got. Omnisend is responsive and super helpful! Saleh was professional and a wonderful help.
Frustration level: high. Resolution level: Saleh. 😎 We’re so glad our team could help you sort out the sender domain issue, and that you’re feeling great about the process. You’re in good hands with Omnisend!
Had some great support today from Saleh in the online chat helping me through verification and setting up of DNS records - which is way over my technical capabilities!
He explained everything very well and managed to get the problem sorted, and I was very grateful and impressed.
DNS records can definitely feel like a puzzle with a few too many pieces, but we're thrilled to hear that Saleh helped make everything click into place! Clear explanations and smooth setups are what we aim for, and it’s great to know you felt supported along the way. Thanks for your kind words — we appreciate you!
The app is very easy to use, lots of options, even if you are not experienced with making newsletters, you will be able to learn how to make the most fabulous newsletter campaigns.
The customer service chat is very supportive. I have contacted them so many times because I was not familiar with so many things and didn't know what to do, but they have always been very patient and supportive. Thank you Mariia for your kind assistance and excellent advice.
Thank you for such a fabulous review! 😊 We’re thrilled to hear that even without newsletter experience, you’re creating masterpieces. And Mariia’s patience? We might need to bottle that up for the rest of us. 😉 We’ll be sure to share your kind words with her. We’re always here to help, no matter how many questions come our way!
We just switched over from Privy to Omnisend and so far the customer support has been INCREDIBLE! I've had all my questions answered within a few minutes. Mathias in particular has been amazing!
Your comment sounds like a success story in the making! 🎉 We’re thrilled that Mathías and our team could make your transition so easy. Keep those questions coming, we’ve got you covered!
Maria was very helpful in explaining automations and how it works helping with the setup.
Automations can be tricky, but not with Maria on your side! 🚀 We're happy to hear she made everything clear and easy. If you ever need more tips or tweaks, we're just a message away!
Très bonne application pour récuperer les paniers abandonnés et créer des newsletters ! J'aimerai bien qu'elle soit traduite en Française comme axe de progrès
Merci beaucoup ! 🚀 Great to hear that Omnisend is working well for you! We truly appreciate your suggestion about translation and will take it into account. Thanks for your support!
Eduarda was very kind and helpful. I asked multiple times but she supported me step by step with patience. Thank you very much.
Eduarda deserves a gold medal for her patience, and this review feels like one! 🏅 Thank you for sharing your experience—it’s wonderful to hear how helpful and kind she was. We’re here whenever you need us!
I find Omnisend incredibly easy to use for managing my email list, and I couldn’t be happier with their service! Recently I had an issue, and their support team was absolutely amazing. They responded immediately, asked all the right questions, explained what would happen next, kept me updated on the progress, and resolved the issue efficiently. All of this was done in such a pleasant and friendly manner, which made the whole experience stress-free. I’m so glad to be with Omnisend – highly recommend!
Effortless emails, speedy support, and stress-free problem-solving? That’s the dream we aim to deliver! We’re so happy you’re enjoying the ride with us — thank you for making our day with your kind words!
Easy to set up and use
Thank you for the great feedback! We’re thrilled to hear you found Omnisend easy to set up and use—making your life simpler with email & SMS marketing that’s so good, it’s boring 🥱 is exactly what we aim for!