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I struggled with my untech-savviness for pretty basic issues, but the team has been so helpful ! I partcularly want to highlight Matija's patience and preciseness. You are the MVP here and really, all is back to normal thanks to you! Keep up the amazing work :) and thanks again!
Have been using Omnisend for a few years and it offers great value as an email platform! When I had to contact customer support Beran was very helpful and responsive!
Compared to other apps of the same type, this app has a simpler and more convenient interface. In addition, the customer service is also very patient, heartfelt thanks to customer service Beran service, you are really professional and great, very timely to solve my problem.
Hello there,
Thank you for your wonderful feedback! We're delighted to hear that you find our app's interface simpler and more convenient compared to others. We're also thrilled that Beran from our customer service team provided you with patient and professional assistance.
Your satisfaction is our top priority, and we're here to help whenever you need us.
I had a great time with the online agent Karine. I appreciated his patience and his spontaneity in the face of the various problems I encountered.
Thank you for helping me then sharing your knowledge, see you soon.
Hello there,
Thank you for your kind words! We're thrilled to hear that you had a great experience with our online agent. We're glad to know that Karine's patience and spontaneity were helpful in resolving the issues you encountered. Your satisfaction is our priority, and we look forward to assisting you again in the future.
If you have any more questions or need assistance, don't hesitate to reach out. We're here for you!
Maria was awesome!! she was able to resolve my problem in just a matter of mins which made my day smoother.
I appreciate you Maria
I like the platform and have been using it for a year with all our clients. What I really appreciate is the support. I just needed help once and Beran responded immediately and guided me step by step. I solved the problem in minutes.
I have just started up with email marketing. Happy with the quick and fast service offered by Beran. Beran guided me with a personalized video targeting the specific issue I was dealing with. He was happy to guide me step by step. He was kind enough to test emails to check if they were working swiftly and precisely. Happy that my issue is resolved. So, far I am loving the app and the awesome service Omnisend offers. Thank you for helping me with email marketing and growing my store. Highly recommend!
Dilara was a huge help when I was trying to finish up my domain verification process and finishing setting up my email collection on the wheel of fortune, Thanks so much
App is very user-friendly and allows for a great deal of customisation. The free plan is full-featured and gives you plenty of time to evaluate the app for your business... you would only need to upgrade once your audience grows beyond about 200-500 names. But by far the best thing with this app is the Customer Support - they are 100% responsive, available around the clock and know their app and marketing strategy inside and out. They have not yet failed to answer any of my questions, no matter how technical or difficult the questions were, and were always very detailed and courteous with their responses. Very creditworthy team and application, you won't go wrong installing this app.
Dilara was great! She helped me get the DNS and TXT records all corrected as I was nearly going insane trying to figure it out on my own. Thank you so much!!!! :D