Avaliações (5.987)

Classificação geral
4,7
Número por nível de avaliação
  • 90% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
31 de janeiro de 2024

Dilara was great! She helped me get the DNS and TXT records all corrected as I was nearly going insane trying to figure it out on my own. Thank you so much!!!! :D

New-Breed
Estados Unidos
Mais de 4 anos usando o app
23 de abril de 2024

Dilara was extremely helpful. Great email marketing app. and very helpful support team.

Venus Health Co.
Austrália
Mais de 1 ano usando o app
Omnisend deixou uma resposta 25 de abril de 2024

Hello there,

Thank you for your kind words! We're thrilled to hear that Dilara provided you with excellent assistance and that you find Omnisend to be a great email marketing app. Our support team strives to deliver top-notch service, and we're glad to hear we hit the mark with you.

If you ever need further assistance, don't hesitate to reach out. We're here to help!

12 de fevereiro de 2024

Dilara was a huge help when I was trying to finish up my domain verification process and finishing setting up my email collection on the wheel of fortune, Thanks so much

Savvy Blings
Estados Unidos
Aproximadamente 4 anos usando o app
8 de abril de 2024

Fantastic customer service. Beran was very helpful with our authentication issues explaining everything step by step in a simple and easy way.

Asayu Japan
Japão
Mais de 2 anos usando o app
Omnisend deixou uma resposta 11 de abril de 2024

Hi there,

We're delighted to hear that you had such a positive experience with our customer service team. Providing clear and simple explanations to resolve your authentication issues is always our priority.

We appreciate your business and look forward to serving you again in the future!

26 de fevereiro de 2024

Maria was awesome!! she was able to resolve my problem in just a matter of mins which made my day smoother.

I appreciate you Maria

London Charles Boutique
Estados Unidos
Quase 3 anos usando o app
12 de fevereiro de 2024

App is very user-friendly and allows for a great deal of customisation. The free plan is full-featured and gives you plenty of time to evaluate the app for your business... you would only need to upgrade once your audience grows beyond about 200-500 names. But by far the best thing with this app is the Customer Support - they are 100% responsive, available around the clock and know their app and marketing strategy inside and out. They have not yet failed to answer any of my questions, no matter how technical or difficult the questions were, and were always very detailed and courteous with their responses. Very creditworthy team and application, you won't go wrong installing this app.

The Science Hut
Irlanda
4 meses usando o app
30 de janeiro de 2024

Customer support is excellent. Love how you can edit all the emails and give your own look and feel!

BABOUX
Estados Unidos
Aproximadamente 1 ano usando o app
25 de janeiro de 2024

I had an issue with linking the correct FB link to my Omnisend account and Barrath stayed with me every step of the way to make sure I completed everything correctly. He even took the time to create screen recordings for me so that I can have a visual walk through. We need more employees like him. Thanks again for all that you do.

All That Plus More
Estados Unidos
8 meses usando o app
31 de janeiro de 2024

Great customer service. They walked me through what I needed in about 20mins (setting up code on the back end of shopify). Thank you!

L Royalty Clothing
Estados Unidos
Aproximadamente 1 ano usando o app
3 de abril de 2024

Great app. All of the staff are very helpful. I have spoke with Agustin, Stefan and Maria so far and they are very great at helping your issues and needs! Excited to keep learning more about the app (just joined a few weeks ago!)

Keystone Farms Cheese
Estados Unidos
8 meses usando o app
Omnisend deixou uma resposta 9 de abril de 2024

Hello there,

We're thrilled to hear that you're enjoying our app! It's fantastic to know that Agustin, Stefan, and Maria have been so helpful in addressing your needs. We're excited to have you as a new member, and we're here to support you every step of the way as you continue to explore and learn more about our app.

Don't hesitate to reach out if you have any questions or need assistance—we're always happy to help!