Avaliações (5.968)

Classificação geral
4,7
Número por nível de avaliação
  • 90% das avaliações são de 5 estrelas
  • 5% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 1% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
4 de dezembro de 2023

Maria was by far the most efficient Omnisend rep to work with! She sent me detailed instructions on how to resolve an issue that I was having with an attachment. She literally had me up and running within 15 minutes. I am a very happy camper right now because of her.

Template Takeover
Estados Unidos
10 meses usando o app
25 de janeiro de 2024

I had an issue with linking the correct FB link to my Omnisend account and Barrath stayed with me every step of the way to make sure I completed everything correctly. He even took the time to create screen recordings for me so that I can have a visual walk through. We need more employees like him. Thanks again for all that you do.

All That Plus More
Estados Unidos
8 meses usando o app
31 de janeiro de 2024

Great customer service. They walked me through what I needed in about 20mins (setting up code on the back end of shopify). Thank you!

L Royalty Clothing
Estados Unidos
Aproximadamente 1 ano usando o app
23 de novembro de 2023

Very easy to use and I am not the most tech savvy person. I only had one issue and Kayque from the team helped me to resolve the problem. Great customer service and an excellent tool for my business and engaging with interested website visitors.

T.P. Services
Estados Unidos
Aproximadamente 2 anos usando o app
20 de outubro de 2024

Très rapide pour répondre et surtout efficace.

Digraziashop
França
3 dias usando o app
Omnisend deixou uma resposta 22 de outubro de 2024

Merci beaucoup! We’re glad our support team was quick and got the job done. If we ever break any speed limits, just give us a shout! 🚀 Always here to help!

27 de janeiro de 2024

I love Omnisend for my bulk emailing. Their customer service is swift and thorough as well. Sanya helped me at 1 am with something I was having trouble understanding. She responded almost instantly each time I sent her a question. She explained everything in detail with pictures to help me navigate! Customer service is a big deal to me and she definitely gets an A+!

Teddy Bee's Wax Co.
Estados Unidos
5 meses usando o app
19 de março de 2024

I have installed omnisend, Karine has helped me a lot in the whole configuration process, she knows what she is doing and what the problem is, I have done everything the first time. thanks a lot to Karine

Hogarten
Espanha
6 meses usando o app
9 de abril de 2024

Superb experience with the entire Omnisend platform! Everyone on the customer service team is so helpful and issues are resolved quickly.

Foreside Home & Garden Wholesale
Estados Unidos
Aproximadamente 1 ano usando o app
Omnisend deixou uma resposta 11 de abril de 2024

Hello there,

We're thrilled to hear that you had a superb experience with Omnisend! Our customer service team is dedicated to providing helpful assistance, and we're delighted to know that your issues were resolved quickly. Thank you for your kind words and for choosing Omnisend!

If you need anything else, you know where to find us.

31 de janeiro de 2024

Their customer service is great! The app itself is good enough, but we truly appreciate that if any issues arise, they are quick to respond & very helpful.

Henig Furs
Estados Unidos
Mais de 4 anos usando o app
7 de fevereiro de 2024

Beran has been a great help with support. thank you! The customer support is excellent! smooth process overall

Distorted Angels
Estados Unidos
Aproximadamente 2 anos usando o app